Chelsea Stidd
Indianapolis,IN
Summary
Accomplished small business owner with expertise in marketing strategies, supply chain management, and customer satisfaction. Proven ability to enhance operational efficiency and drive customer loyalty.
Overview
14
14
years of professional experience
Work History
Small Business Owner
Self-Employed
Indianapolis, IN
06.2019 - Current
- Managed daily operations to enhance service delivery efficiency.
- Built marketing plans to strengthen brand visibility and customer engagement.
- Oversaw inventory levels to ensure stock balance and minimize waste.
- Addressed customer inquiries and resolved issues to foster satisfaction and loyalty.
Personal Banker
Fifth Third Bank
Indianapolis, IN
08.2015 - 04.2017
- Processed loan applications and verified customer information.
- Assisted customers with account inquiries and transactions.
- Educated clients on banking products and services offered.
- Maintained accurate records of customer interactions and transactions.
- Trained new staff on banking procedures and customer service standards.
Operations Manager
Wireless Universe
Indianapolis, IN
06.2012 - 08.2015
- Oversaw daily operations and ensured compliance with company policies.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Streamlined processes to enhance operational efficiency across departments.
- Managed inventory systems and coordinated supply chain logistics effectively.
- Conducted regular audits to assess operational performance and identify improvements.
- Trained and mentored staff on best practices and safety protocols.
Education
High School Diploma -
Southport High School
Indianapolis, IN06-2007
Some College (No Degree) - Journalism And Mass Communication
Indiana Univesity Purdue University Indianapolis
IndianapolisSkills
- Marketing strategies
- Business development
- Customer satisfaction
- Operational efficiency
- Inventory management
- Supply chain management
- Financial management
Timeline
Small Business Owner
Self-Employed
06.2019 - Current
Personal Banker
Fifth Third Bank
08.2015 - 04.2017
Operations Manager
Wireless Universe
06.2012 - 08.2015
High School Diploma -
Southport High School
Some College (No Degree) - Journalism And Mass Communication
Indiana Univesity Purdue University Indianapolis