CHELSEA THACH
Hot Springs,SD
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Angostura Den
Hot Springs, SD
07.2025 - Current
- Prepared and served a wide range of beverages in high-volume settings.
- Maintained cleanliness and organization of bar area for optimal workflow.
- Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Anthem Golf and Country Club
Anthem, AZ
10.2024 - 06.2025
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server/Bartender
Coolidge Patio Grill
Coolidge
03.2023 - 06.2024
- Provided superior customer service in a constantly changing environment
- Built my own 'following'
- Maintained a fun, yet productive work environment
- Accurately balanced cash at the end of each shift
- Handled any customer complaints with prompt corrective action
Bartender/Manager
Shamrock Spirits and Grill
Longview
09.2009 - 06.2017
- Used my background in management to play a supportive role to the GM, including training, system implementation, and more
- Provided exceptional food and beverage service in a high volume environment
- Mixed and served quality cocktails while adhering to state liquor regulations
- Accurately balanced cash at the end of each shift
- Effectively handled customer complaints and special requests
- Managed employees, including hiring, training, and firing
- Performed payroll, including federal payroll taxes
- Maintained a positive working relationship with vendors
- Planned specials for holidays, sports events, and other local events
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Skills
- ORGANIZED AND EFFICIENT
- QUICK PROBLEM SOLVER
- EXCELLENT COMMUNICATION SKILLS
- COMMITTED TEAM PLAYER
- PROFICIENT COMPUTER SKILLS
- SELF MOTIVATED
- CASH HANDLING EXPERT
- POS EXPERIENCE
- STRONG WORK ETHIC
- GUEST ENGAGEMENT
Certification
- Title 4 Servers Permit
- AZ Food Handlers Permit
Timeline
Bartender
Angostura Den
07.2025 - Current
Bartender
Anthem Golf and Country Club
10.2024 - 06.2025
Server/Bartender
Coolidge Patio Grill
03.2023 - 06.2024
Bartender/Manager
Shamrock Spirits and Grill
09.2009 - 06.2017