Chelsea Tomkus
Pittsfield,MA
Overview
7
7
years of professional experience
Work History
Diet Technician II
Berkshire Medical Center
Pittsfield, MA
07.2022 - 06.2024
- Supported patients with diet-compliant meal selections.
- Addressed patient needs both via phone and in-person.
- Maintained up-to-date patient data consistently in computerized databases.
- Coordinated with dietitians to provide nutritional education.
Chef , Shift Supervisor, Closer, Waitress
Thrive Vegan Diner
Pittsfield, MA
01.2019 - 08.2023
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
Certified Clinical Medical Assistant
Berkshire Medical Center
Pittsfield, MA
07.2022 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Dietary Aide Float
Berkshire Medical Center
Pittsfield, MA
11.2019 - 07.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Busser, dishwasher, hostess, prep cook, line cook, food runner
Misty Moonlight
Pittsfield, MA
01.2017 - 02.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
High School Diploma - undefined
PHS
01.2019
Certificate Program - Culinary Arts
01.2017
Skills
- Creative Baking Solutions
- Catering Management Skills
- Flexible Across Different Environments
- Dishwashing
- Clinical Works
- Nutrition and Dietetics
- Restaurant Operation
- Call Centers
- Certified Medical Assistant
- Certified First Responder
- Catering Activities
- Culinary Arts
- Nursing
- Cooking Skills
- Meal Preparation Skills
- Coordination Skills
- Problem Solving
- Cardio-PulmonaryResuscitation (CPR)
Community Service
Herberg Middle School, 2017, Catering for an open house for parents and students, Catered at Morning Side elementary school for teacher appreciation, Served at a local food pantry (2015), Volunteered at my church choir until sophomore year (2015-2016), Babysitting (2011-present), Ran a Native American PowWow stand with my grandmother (2009-present)
Timeline
Certified Clinical Medical Assistant
Berkshire Medical Center
07.2022 - 03.2023
Diet Technician II
Berkshire Medical Center
07.2022 - 06.2024
Dietary Aide Float
Berkshire Medical Center
11.2019 - 07.2022
Chef , Shift Supervisor, Closer, Waitress
Thrive Vegan Diner
01.2019 - 08.2023
Busser, dishwasher, hostess, prep cook, line cook, food runner
Misty Moonlight
01.2017 - 02.2019
High School Diploma - undefined
PHS