Chelsea Turner
Jackson
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Excellent bedside manors and communication skills.
Overview
12
12
years of professional experience
2015
2015
years of post-secondary education
Work History
Clerk
Beck’s Flower Shop and Gardens
Jackson
02.2023 - Current
- Cleaning flowers and stocking supplies daily.
- Assisted customers with selections and provided product information.
- Processed transactions accurately.
- Answering all the phone calls.
Teller
American 1 Credit Union
Jackson
04.2021 - 10.2022
- Processed member transactions accurately and efficiently.
- Assisted members with account inquiries and provided exceptional customer service.
- Managed cash handling procedures and maintained accurate cash drawer balances.
- Maintained sales quota.
- Answering phones and assisting customers remotely.
Member Service Representative
American 1 Credit Union
Jackson
08.2018 - 04.2021
- Assisted members with account inquiries and transaction processing.
- Educated members on credit union products and services.
- Resolved member issues efficiently through effective communication.
- Balance the vault daily.
- Help tellers with overrides.
Customer Service Representative
Anesthesia Business Consultants
Jackson
08.2017 - 08.2018
- Provided exceptional customer support for anesthesia billing inquiries.
- Managed patient accounts and resolved discrepancies in billing statements.
- Coordinated communication between healthcare providers and patients effectively.
- Scanning, faxing, printing, copying and emailing.
Inventory Specialist
Kelly Express Mart
Jackson
01.2017 - 08.2017
- Managed inventory levels for diverse products in retail environment.
- Conducted regular stock audits to identify discrepancies and ensure accuracy.
- Scan and fax out information to manager.
- Driving long distances to and from other store locations.
Cashier
Kelly Express Mart
Jackson
10.2014 - 08.2017
- Processed customer transactions efficiently at a busy convenience store.
- Managed cash register operations while ensuring accurate financial handling.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Complete and call in vendors orders.
Certified Nursing Assistant
Ridgecrest Nursing & Rehabilitation Center
Jackson
08.2013 - 06.2015
- Assisted residents with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely care.
- Provided emotional support and companionship to enhance residents' well-being.
Education
Medical Field
Jackson College
Jackson, MI 09.2013 - 08.2014
Jackson High School
Jackson, MISkills
- Customer service
- Cash handling
- Inventory management
- Transaction processing
- Caregiving
- Microsoft Office programs
- Data analysis
- Medical Terminology
- Medical records
- Faxing and scanning
- Data entry
- Attention to detail
- Conflict resolution
- Sales expertise
Timeline
Clerk
Beck’s Flower Shop and Gardens
02.2023 - Current
Teller
American 1 Credit Union
04.2021 - 10.2022
Member Service Representative
American 1 Credit Union
08.2018 - 04.2021
Customer Service Representative
Anesthesia Business Consultants
08.2017 - 08.2018
Inventory Specialist
Kelly Express Mart
01.2017 - 08.2017
Cashier
Kelly Express Mart
10.2014 - 08.2017
Medical Field
Jackson College
09.2013 - 08.2014
Certified Nursing Assistant
Ridgecrest Nursing & Rehabilitation Center
08.2013 - 06.2015
Jackson High School