Chelsea Vazquez
Manchester,Connecticut
Summary
Experienced patient care technician that is dedicated to provide the highest care to my patients. Working as a PCT has given me skills to get my foot in the door in healthcare. As well as grow the passion to move forward with nursing school with the intentions to graduate with my BSN.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Middlesex Hospital
Middletown, CT
12.2025 - Current
- Assisted nursing staff with patient monitoring and vital signs management.
- Supported patient mobility and hygiene, enhancing comfort and safety standards.
- Used EPIC to chart daily information about each patient.
- Trained new staff on operational procedures and best practices in patient care.
- Performed guaiac testing and glucose testing.
Host/Server
Oakland Pizza Company
South Windsor, CT
10.2024 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere.
- Trained new hosts on operational procedures and customer interaction standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
ASSOCIATE-SHIFT LEADER
Playa Bowls
Glastonbury, CT
01.2023 - 03.2026
- Trained and mentored team members on operational procedures and customer service excellence.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
ASSOCIATE
Emerald City Smoothie
South Windsor, CT
03.2022 - 03.2023
- Operated smoothie-making equipment to ensure quality beverage preparation.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Educated customers on menu items, promoting new flavors and healthy options.
- Maintained prep for the next shift to set them up for success
Education
No Degree - Biology
University of Rhode Island
Kingston, RIHigh School Diploma -
Manchester High School
Manchester, CT06-2023
No Degree - Liberal Arts And Sciences
CT STATE
New Britain, CTSkills
- Blood glucose testing
- Infection control standards
- Catheter care
- Specimen collection
- Phlebotomy techniques
- CPR certification
- Critical thinking
- Collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Patient Care Technician
Middlesex Hospital
12.2025 - Current
Host/Server
Oakland Pizza Company
10.2024 - Current
ASSOCIATE-SHIFT LEADER
Playa Bowls
01.2023 - 03.2026
ASSOCIATE
Emerald City Smoothie
03.2022 - 03.2023
No Degree - Biology
University of Rhode Island
High School Diploma -
Manchester High School
No Degree - Liberal Arts And Sciences
CT STATE