Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Wilson

East Palestine

Summary

Detail-oriented individual recognized for strong customer engagement and effective communication. Experienced in managing inventory and supporting team productivity, ready to leverage these skills to enhance customer experiences.

Overview

23
23
years of professional experience
2
2
Certifications

Work History

Crew

McDonald's Restaurant
Chippewa
04.2025 - Current
  • Provided excellent customer service in fast-paced restaurant environment.
  • Organized and restocked supplies to support operations and team productivity.
  • Assembled and served meals according to specific guest requirements.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Assisted team members during peak hours to improve service speed.
  • Followed instructions for cooking and assembly of menu items accurately.
  • Engaged with customers to enhance their dining experience positively.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Take temperatures on food and drinks, as well as coolers and such.

Team Member

Substation 46
Columbiana
05.2003 - Current
  • Prepared and assembled food orders efficiently during peak service hours.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Assisted customers with menu selections and provided exceptional service.
  • Collaborated with team members to ensure smooth operations during busy periods.
  • Operated kitchen equipment safely while following food safety guidelines.
  • Managed inventory levels and restocked supplies as needed to meet demand.
  • Trained new staff on operational procedures and customer service standards.
  • Resolved customer inquiries and complaints promptly to enhance satisfaction.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Built and maintained working relationships with peers and upper management.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Monitored expiration dates on food items for freshness assurance.
  • Answered telephones, directed calls, and took messages.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.

Concrete finisher /General Secretary

Zocolo Custom Concrete
Negley
09.2020 - 05.2025
  • Leveled and smoothed freshly placed concrete with a straight edge or float.
  • Maintained safety of work areas by adhering to strict regulations.
  • Cleaned work area at end of each shift removing debris, unused material.
  • Coordinated daily schedules to optimize workflow and ensure timely project completion.
  • Organized and managed documentation related to concrete projects, ensuring accuracy and compliance.
  • Operated tools such as trowels, floats, and screeds efficiently.
  • Mixed concrete according to specifications for various projects.
  • Collaborated with team members to ensure project deadlines were met.
  • Maintained tools and equipment in optimal working condition daily.
  • Loaded and unloaded necessary tools, materials, and machines from trucks and trailers.
  • Calculated concrete quantities needed for jobs.
  • Maintained records related to job progress such as hours worked per day and amount of material used.
  • Maintained inventory list of items used on job sites to provide reordering details.
  • Managed office correspondence and communication with clients and suppliers.
  • Maintained accurate records of company documents and contracts.
  • Implemented filing systems to enhance document retrieval efficiency.
  • Performed data entry tasks into various computer databases accurately and efficiently.
  • Scheduled appointments for management staff in accordance with their availability.
  • Processed incoming mail by opening envelopes and packages, sorting items according to established procedures; distributing items accordingly.
  • Answered phone calls, responded to inquiries and directed callers to the appropriate personnel.
  • Organized and maintained paper and electronic filing systems for records, correspondence, and other material.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.

Education

GED -

Columbiana County Career And Technical Center
Lisbon, OH
05-2007

Skills

  • Customer relationship management
  • Team collaboration
  • Customer service and support
  • Order processing
  • Attention to detail
  • Effective communication
  • Customer engagement strategies
  • Valid driver's license
  • Store operations management
  • Telephone etiquette
  • Leadership skills

Certification

CPR and First Aide Certified

Timeline

Crew

McDonald's Restaurant
04.2025 - Current

Concrete finisher /General Secretary

Zocolo Custom Concrete
09.2020 - 05.2025

Team Member

Substation 46
05.2003 - Current

GED -

Columbiana County Career And Technical Center
Chelsea Wilson