Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Wolkowitz

Edison,NJ

Summary

Operations Manager with extensive experience at Amazon, recognized for effective team leadership and application of Lean management principles. Achievements include significant process optimizations that enhance operational efficiency. Expertise in supply chain management and commitment to safety culture, resulting in improved employee engagement and operational excellence.

Overview

6
6
years of professional experience

Work History

Operations Manager

Amazon
Robbinsville, USA
03.2023 - Current
  • Responsible for leading, motivating, and developing a team of 5+ salaried leaders, 16 hourly leaders, and 300+ indirect employees. Hire, train, and manage performance, to ensure a high level of productivity and employee satisfaction.
  • Support all safety initiatives and OSHA compliance to ensure a safe work environment.
  • Oversee day-to-day operations, focusing on streamlining processes, managing a diverse team, and ensuring customer orders are dispatched on time.
  • Collaborate with various teams, including transportation, safety, PXT, and supply chain departments to ensure smooth operations.
  • Develop quality initiatives and Lean strategies using analytical insights to enhance workflows, achieve cost savings, and support organizational objectives.
  • Configured GoldenEye and facilitated site rollout by coordinating training sessions for all leadership.
  • Conducted training sessions on optimization techniques for LH Wasted Loads, attaining a reduction rate of 91.38% in wasted Ad-hocs.

AREA MANAGER I, AREA MANAGER II

Amazon
Robbinsville, USA
05.2019 - 03.2023
  • Oversaw operations with a focus on Amazon Robotics, managing a team of more than 300 associates to handle upwards of 350k packages.
  • Fostered a safety-first work environment, adhering strictly to all regulations.
  • Trained and supported a team of over 10 Process Assistants per shift to maintain operational efficiency.
  • Created comprehensive shift production reports, presenting findings to senior leadership to assist in accurate operational planning and decision-making.
  • Standardized work processes and quality standards to improve operational efficiency.
  • Supported MGE9 (Atlanta, Georgia) during a short-term assignment, optimizing outbound SC-SC operations.
  • Developed a load planning calculator to streamline ad-hoc requests, utilizing cube projections and trailer utilization targets to enhance Outbound efficiency and compliance.

Education

Bachelor of Science - Exercise Science Sport Management, Environmental And Business Economics

Rutgers University
New Brunswick, NJ
08.2017

Study Abroad Exchange Program

University of Melbourne
Parkville, VIC, Australia
06.2015

Skills

Team Leadership and Management

Lean Management Techniques

End-to-End Supply Chain Management

Project Management

Analysis and Problem-solving

Cost Management

Strategic Planning and Resource Allocation

Timeline

Operations Manager

Amazon
03.2023 - Current

AREA MANAGER I, AREA MANAGER II

Amazon
05.2019 - 03.2023

Bachelor of Science - Exercise Science Sport Management, Environmental And Business Economics

Rutgers University

Study Abroad Exchange Program

University of Melbourne

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