Summary
Work History
Education
Skills
Timeline
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Chelsea Woodward

Southside

Summary

Dynamic professional with a proven track record in customer service and strong multitasking, honed at Ravenswood Village and various restaurants. Excelled in fostering team collaboration and enhancing guest experiences, demonstrating exceptional greeting guests skills. Achieved significant improvements in patient and customer satisfaction through attentive care and efficient service management.

Work History

Receptionist

Holzer Clinic
Point Pleasant
04.2026 - Current
  • Greeted patients and visitors with a friendly and professional demeanor.
  • Managed incoming calls and directed them to appropriate staff members.
  • Scheduled appointments efficiently using clinic's appointment management system.

Waitress

A Few Different Restaurants
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Hostess

Wendys Restaurant
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Promoted business loyalty by fostering positive customer relationships.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Advised customers about special offerings and menu items to help drive sales.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

CNA

Ravenswood Village
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

CNA

Camden Clark Hospital

Education

GED -

Ravenswood
Ravenswood, WV

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Timeline

Receptionist

Holzer Clinic
04.2026 - Current

Waitress

A Few Different Restaurants

Hostess

Wendys Restaurant

CNA

Ravenswood Village

CNA

Camden Clark Hospital

GED -

Ravenswood

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Chelsea Woodward