Chelsea Willis
Hemphill
Summary
Dedicated professional with a strong focus on customer service and reliability. Proven ability to manage multiple responsibilities while enhancing client experiences through effective communication and problem-solving.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Rural Carrier Associate
USPS
Center,Tx
01.2025 - 02.2026
- Managed daily mail and packaging distribution for rural routes, prioritizing efficiency and commitment to customer satisfaction.
- Operated delivery vehicles and Mobile Delivery Device Scanner in compliance with safety regulations and USPS policies.
- Sorted and organized mail based on delivery routes to streamline distribution processes.
- Engaged with customers to clarify inquiries and effectively address concerns regarding service offerings.
Private Caregiver
Laurie Brewer
Hemphill, Tx
02.2022 - 12.2024
- Provided personalized care and assistance with daily living activities for client.
- Monitored client health, documenting changes and reporting to family members and healthcare professionals.
- Developed engaging activities to promote physical and mental stimulation for client.
- Assisted client with mobility, ensuring safety and comfort during transportation and daily routines.
- Maintained a clean, safe living environment through regular housekeeping tasks and organization.
- Collaborated with family members to create customized care plans tailored to individual needs.
Childcare Provider
Pineland Early Learning Center
Pineland, TX
01.2018 - 11.2021
- Developed and implemented engaging lesson plans tailored to children's developmental stages.
- Fostered a safe, nurturing environment promoting social and emotional growth among children.
- Collaborated with parents to address individual needs and enhance child development strategies.
- Supervised daily activities, ensuring compliance with health and safety regulations for all children.
- Evaluated children's progress and adapted curricula to meet diverse learning styles effectively.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Education
No Degree - Vocational Nursing
Panola College
Center, Tx12-2024
Phlebotomy Technician - Phlebotomy
Angelina College
Lufkin, TX06-2017
Skills
- Reliability and punctuality
- Incident reporting
- Technology proficiency
- Load balancing
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Critical thinking
- Excellent communication
- Active listening
- Safety awareness
- Conflict resolution
- Continuous improvement
- Physical stamina
- First Aid/CPR
- Hospitality and accommodation
Certification
Basic Life Support- BLS
Timeline
Rural Carrier Associate
USPS
01.2025 - 02.2026
Private Caregiver
Laurie Brewer
02.2022 - 12.2024
Childcare Provider
Pineland Early Learning Center
01.2018 - 11.2021
No Degree - Vocational Nursing
Panola College
Phlebotomy Technician - Phlebotomy
Angelina College