Chelsea Young
Fort Wayne
Summary
Dynamic Assistant Manager at Cracker Barrel with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and money handling, I fostered a positive work environment while improving cash accuracy and reducing discrepancies. Committed to staff development and strategic decision-making to drive business success.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cracker Barrel
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Advanced Diploma - General Studies
Plainview High School
Rainsville, Alabama05.2011
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Task delegation
- Staff management
- Workload management
- Employee scheduling
- Operations management
- Customer relationship management (CRM)
- Staff development
- Policy enforcement
- Sales reporting
- Employee performance evaluations
- Performance reviewing
- Business administration
- Multitasking and organization
- Strategic thinking
- Verbal and written communication
- Scheduling and planning
- Employee supervision
- Reporting and documenting
- Microsoft office expertise
- Computer skills
Timeline
Assistant Manager
Cracker Barrel
03.2022 - Current
Advanced Diploma - General Studies
Plainview High School
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