Chelsey Bush
North Bangor,NY
Summary
Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Correctional Officer
NYDOCCS
Malone, NY
11.2015 - Current
- Monitored incarcerated individuals activities to maintain safety and security within facility.
- Conducted regular inspections of premises to ensure compliance with regulations.
- Responded to emergencies, employing de-escalation techniques to manage conflict situations.
- Maintained accurate records of inmate behavior and incidents for reporting purposes.
- Collaborated with team members to develop strategies for rehabilitation and reintegration programs.
- Trained new officers on protocols, safety procedures, and operational guidelines.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Clerical work managing incoming phone calls, filing, staffing assistant for officers.
PCA- Home Health Aide
North Country Home Services Inc
Malone, NY
08.2013 - 11.2015
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Provided compassionate support to individuals with physical and mental health challenges.
- Maintained accurate documentation of client care plans and progress notes for compliance.
- Collaborated with healthcare professionals to implement personalized care strategies effectively.
- Monitored clients' well-being, reporting changes in condition to nursing staff promptly.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Sales Associate / Cashier
Bears Den
Hogansburg, NY
02.2011 - 08.2013
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and customer engagement.
- Processed cash register transactions efficiently while ensuring accurate financial reporting.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Trained new staff on store policies, product knowledge, and customer service techniques.
- Monitored inventory levels and coordinated stock replenishment to ensure product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Brushton Moira Central
Brushton, NY06-2010
Skills
Healthcare Knowledge
- First aid training
- Emergency response
- Conflict resolution skills
- Policy enforcement
- Safety and security enforcement
- Positive attitude
- Time management
- Dedicated team player
- Clerical support
- Documentation and reporting
Emergency response
Mental health awareness
Self-defense tactics
Observation
Weapons training
Customer service
Healthcare Knowledge
Timeline
Correctional Officer
NYDOCCS
11.2015 - Current
PCA- Home Health Aide
North Country Home Services Inc
08.2013 - 11.2015
Sales Associate / Cashier
Bears Den
02.2011 - 08.2013
High School Diploma -
Brushton Moira Central