Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsey Harris

Ayden,NC

Summary

Organized and efficient Surgical Scheduler with proven ability to manage surgical schedules and patient care coordination with high productivity. Specialize in operating room preparation, patient communication, and surgical team collaboration. Excel in time management, problem-solving, and adaptability, ensuring smooth operation of surgical procedures and optimal patient experience.

Overview

10
10
years of professional experience

Work History

Patient Care Coordinator

Orthopaedics East
Greenvile, NC
03.2023 - Current
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Scheduled procedures for patients.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Coordinated with insurance companies to confirm patient coverage and authorizations
  • Counselled patients on potential financial liabilities and payment requirements.
  • Assisted physicians in performing various procedures related to patient care needs.

Financial Counselor

Orthpaedics East
Greenville, North Carolina
02.2021 - 03.2023
  • Advocated for patients by contacting insurance carriers and obtaining necessary benefits information.
  • Assisted patients without healthcare coverage to find resources, services and assistance needed.
  • Provided financial counseling to patients on debt repayment strategies.
  • Collected surgery prepayments.

Patient Services Representative

Orthopaedics East
Greenville, North Carolina
06.2015 - 02.2021
  • Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
  • Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
  • Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
  • Explained policies, procedures and services to patients.
  • Assisted in scheduling, rescheduling, and canceling appointments for patients.
  • Processed incoming medical records requests.
  • Scanned incoming documentation.
  • Connected incoming calls quickly using multi-line telephone system to reduce hold times.

Education

Health Care Management

Pitt Community College
Winterville, NC

Skills

  • Patient scheduling
  • Insurance verification
  • Financial counseling
  • Team collaboration
  • Computer skills
  • Conflict resolution
  • Multitasking

Timeline

Patient Care Coordinator

Orthopaedics East
03.2023 - Current

Financial Counselor

Orthpaedics East
02.2021 - 03.2023

Patient Services Representative

Orthopaedics East
06.2015 - 02.2021

Health Care Management

Pitt Community College

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