Chelsey Johnson
Minnetonka,MN
Summary
Driven and personable sales professional with over four years of experience in exceeding customer retention goals through strategic relationship building and in-depth product knowledge. Eager to leverage my passion for luxury vehicles and proven automotive sales expertise to contribute to and grow within a leading automotive sales team.
Overview
7
7
years of professional experience
Work History
Sales Manager
Milan Laser
Minnetonka, Minnesota
10.2023 - Current
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Assisted customers in selecting appropriate products or services for their needs.
- Maintained accurate records of customer interactions and transactions.
- Provided personalized service to build relationships with customers.
- Performed regular follow-ups with clients to ensure satisfaction and future sales referrals.
Sales Consultant
Audi Minneapolis
Minneapolis, MN
11.2022 - 10.2023
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Managed sales negotiations and financing options.
- Educated customers about sales processes, warranty requirements and service standards.
- Consistently exceeded quotas by pursuing and closing sales.
Sales Consultant
Luther INFINITI
Bloomington, MN
05.2020 - 06.2022
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Handled credit and debit card payment processing to complete purchasing experience.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Restaurant Manager/Special Events Coordinator
Jakes City Grille
Bloomington, MN
06.2019 - 05.2020
- Oversaw event logistics, venue scheduling and accommodations.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Planned, coordinated and executed weddings and special events.
- Assisted with training and supervision of staff, driving successful event management.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Server
Joe sensers
Roseville, MN
12.2017 - 06.2019
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Esthiology - Esthetician
Aveda Institute
Minneapolis, MN06.2017
Some College (No Degree) - Retail Merchandising and Management
University of Wisconsin-Stout
WisconsinSkills
- Customer Relationship Management
- Negotiation & Closing Techniques
- Client Needs Assessment
- Problem Solving
- Self-Motivated
- Salesforce and other CRM software
- Social Media Marketing
- B2C Sales Strategy
Timeline
Sales Manager
Milan Laser
10.2023 - Current
Sales Consultant
Audi Minneapolis
11.2022 - 10.2023
Sales Consultant
Luther INFINITI
05.2020 - 06.2022
Restaurant Manager/Special Events Coordinator
Jakes City Grille
06.2019 - 05.2020
Server
Joe sensers
12.2017 - 06.2019
Esthiology - Esthetician
Aveda Institute
Some College (No Degree) - Retail Merchandising and Management
University of Wisconsin-Stout
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