CHELSEY M. COOPER
Poughkeepsie
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, problem-solving, and ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Universal Orlando-Epic Universe
06.2022 - 05.2025
- Provide high-level administrative support to the VP of Operations, Director of Attractions and Director of New Attractions.
- Manage domestic and international travel arrangements using Concur.
- Oversee daily administrative tasks, including complex calendaring, meeting coordination, conference room booking, catering orders and data entry.
- Train new Sr. Administrative and Executive Assistants on Epic Universe onboarding processes.
- Plan volunteer events and team-building activities.
- Manage onboarding for new hires, ensuring seamless setup of badge access, laptops, and communication devices.
- Process expense reports and P-card reconciliations.
- Process invoices and manage purchase orders.
- Utilize Concur, SAP, Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, Outlook), Dropbox, Google Suite, and Adobe PDF to complete tasks efficiently.
Administrative/Executive Assistant
PepsiCo
02.2014 - 06.2020
- Supported two Sr. Vice Presidents within PepsiCo’s Global Communications Department, 2 Sr. Directors, and up to 6 managers within the team.
- Planned detailed itineraries for both Domestic and International travel using Concur.
- Provided day to day administrative support including, extensive calendaring, conference room booking, meeting planning, catering orders, supply orders, data entry, etc.
- Collaborated with necessary parties to complete onboarding for new employees.
- Processed Expense Reports and P-card Reconciliation Reports.
- Responsible for managing million-dollar budgets for teams including opening purchase orders, requesting vendor numbers, processing invoices and tracking budget using SAP.
- Filed contracts for athlete and music talent, contractors and more
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Managed complex calendars for multiple executives, ensuring timely attendance to meetings and events.
- Developed presentation materials for executive meetings, enabling clear communication of key points and data.
- Implemented effective filing systems, ensuring easy access to essential documents at all times.
- Developed process documents for employees to reference when updating company websites
- Responsible for ensuring the launch of 12 company websites around the world by; managing project timelines, updating website tracker and calendar, conducting weekly meetings with IT and teams to track progress
- Assisted in training 15 markets to populate and update their website material by conducting zoom training sessions on how to use Sitefinity backend CMS.
- Increased companywide communications regarding sharing insights and findings by leading global meetings that connected digital teams across the world.
- Coordinated workshops and events. Also participated in the workshops to develop my skills further.
- Helped to develop strategies for markets by conducting research and benchmarking how other companies used their social media platforms.
Education
Associates - Criminal Justice
Dutchess Community College
05.2013
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Expense reporting
- Calendar management
- Travel coordination
- Resourceful
- Presentation development
Timeline
Executive Assistant
Universal Orlando-Epic Universe
06.2022 - 05.2025
Administrative/Executive Assistant
PepsiCo
02.2014 - 06.2020
Associates - Criminal Justice
Dutchess Community College
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