Chelsey Monks
Summary
Seeking growth and opportunity within Keolis to share my knowledge and experience with our current and future team. . I would love the opportunity to join the training department to further my understanding of the training and certification process as well as build on my current skills as a conductor.
Overview
10
10
years of professional experience
Work History
Qualified Conductor
Keolis
01.2024 - Current
- Demonstrated awareness of safety regulations to ensure compliance and promote safe operations
- Familiarized with NORAC operational standards
- Achieved qualification on all Southside Territory, including Southeast Rail and Cape Flyer, enhancing operational capability
- Enforced safety protocols and managed emergency situations, prioritizing passenger well-being and ensuring a secure travel environment
- Thorough understanding of train schedules and procedures to effectively manage passenger boarding, ticketing, and overall comfort during a journey
Service Delivery Mentor
Keolis
08.2025 - 11.2025
- Assisted new hires with the training and testing process in training sessions for new hires in CIT Phase 1 class
- Facilitated new hires' transition from classroom training to everyday train service.
Assistant Conductor
Keolis
01.2022 - 01.2024
- Verified passenger tickets and collected fares to ensure compliance and resolve ticketing issues
- Understood train routes and station stops to provide accurate information and ensure adherence to regulations
Brand Development Manager
Remy Cointreau USA
01.2019 - 01.2022
- Promoted new and emerging brands within portfolio to enhance market presence.
- Established relationships with new and existing accounts to drive brand awareness.
- Collaborated with sales reps and managers from distributor to exceed sales goals.
Territory Sales Rep
RNDC
01.2017 - 01.2019
- Promoted portfolio brands to meet and exceed sales expectations
Education
BSBA - Business Management
Suffolk University, Sawyer School of Management
Boston, MA01.2013
Skills
- Territory Qualifications: All Southside Territories
- Microsoft Office proficiency
- Verbal and written communication
- Coaching skills
Timeline
Service Delivery Mentor
Keolis
08.2025 - 11.2025
Qualified Conductor
Keolis
01.2024 - Current
Assistant Conductor
Keolis
01.2022 - 01.2024
Brand Development Manager
Remy Cointreau USA
01.2019 - 01.2022
Territory Sales Rep
RNDC
01.2017 - 01.2019
BSBA - Business Management
Suffolk University, Sawyer School of Management