Chelsey Richard

Longmont,CO

Summary

Experienced manager with 9 years of customer service expertise. Skilled in business practices, operational standards, and understanding customer needs. Organized leader dedicated to delivering exceptional service and ensuring guest retention. Strong emphasis on effective communication and improving the overall guest experience.

Overview

years of professional experience

Work History

Service Manager

Spigots Brew Pub

09.2018 - 06.2025

Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
Developed and maintained positive relationships with customers to build rapport and trust.
Improved customer satisfaction by implementing streamlined service processes and staff training programs.

Administrative Assistant

Mod Crete

02.2016 - 07.2018

Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Developed filing system for historical documents, preserving important company records and improving access to information.

Education

High School Diploma -

ED White High School

Thibodaux

05-2015

Skills

Positive attitude
Multitasking and organization
Problem-solving

Customer service
Reliable and responsible

Interests

Passionate about balancing physical health with mental and emotional wellness
Avid Reader
Fashion and Style

Timeline