Dedicated professional with expertise in inventory management and customer service. Proven track record in accuracy and returns processing, contributing to seamless operations and enhanced customer satisfaction.
Overview
35
35
years of professional experience
Work History
Sales and Service Associate
United States Post Office
Fort Madison, IA
08.1999 - Current
Handled customer transactions at the service counter efficiently and accurately.
Coordinated regular stock audits to maintain accurate inventory records.
Evaluated current stock levels against forecasted demand to minimize overstocking or shortages.
Handled cash, credit card, and check payments for goods and services.
Implemented instructional materials and curriculum to meet specific program needs for new postal clerks.
Interacted directly with suppliers for the ordering of equipment and inventory.
Inventory and Financial
Trophy Outlet
Keokuk, Iowa
01.1999 - 08.1999
Received, checked in, and stocked merchandise throughout the store, maintained store inventory levels, and assisted with the orderliness and cleanliness of the work area and stock room.
Created and maintained organized records of financial data for easy retrieval and reference in Quickbooks.
Provided training sessions for staff members on how to use accounting software applications properly.
Computer Operator
United States Air Force
Colorado Springs, Colorado
09.1990 - 12.1998
Managed physical archives and maintained accurate cataloging of materials.
Conducted inventory audits, ensuring accuracy in media database and physical collection.
Implemented and monitored security measures to protect media storage assets, and secure transportation of media.
Education
High School Diploma -
Keokuk High School
Keokuk, IA
05-1990
Some College (No Degree) - Computer Operator
USPS Tech School
Biloxi, MS
Some College (No Degree) - Leadership
USAF Leadership Academy
Colorado Springs, CO
Skills
Inventory management and stock replenishment
Returns and refunds processing
Customer service and support
Documentation and reporting skills
Computer proficiency
Transaction processing
Affiliations
Secretary and Corespondance Secretary of TTT Chapter EG