Chelsey Sedeno
Wilmington,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
RR Donnelley
Rancho Dominguez
02.2022 - 03.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Call Center Representative
Childrens Dental Funzone
West Covina, CA
08.2020 - 02.2022
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
Dental Receptionist
Beautiful Smiles Dental Center
Torrance, CA
12.2017 - 06.2020
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Education
High School Diploma -
Torrance High School
Torrance, CA06-2017
Skills
- Adaptive team player
- Customer Service
- Microsoft Excel
- Appointment Scheduling
- Insurance plan verification
- Time Management
- Problem Resolution
- Prioritization
- Critical Thinking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
RR Donnelley
02.2022 - 03.2024
Call Center Representative
Childrens Dental Funzone
08.2020 - 02.2022
Dental Receptionist
Beautiful Smiles Dental Center
12.2017 - 06.2020
High School Diploma -
Torrance High School
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