Chelsey Smith
Maysville,NC
Summary
Reliable, self-driven, and committed to quality work in a high paced environment. Noted for consistently
offering excellent customer service and the ability to work well with others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member - L1 Trainer
Chick-fil-A Restaurants
Morehead City, NC
06.2022 - Current
- Ensured delivery of exceptional customer service.
- Champion core values to foster a positive organizational culture.
- Executed preparation, assembly, and serving of products to food stations.
- Greeted guests with courtesy. Took orders efficiently. Explained and suggested menu items to enhance dining experience.
- Oversaw product quality and guest experience to align with brand culture and standards of excellence.
- Executed tasks efficiently to align with business demands.
- Executed comprehensive audits to ensure inventory quality, safety, and cleanliness standards.
- Facilitated clear communication among team members and leadership to enhance collaboration.
- Ensured restaurant sanitation and safety by mopping, sweeping floors, removing trash, and maintaining equipment care.
- Managed inventory of products and supplies to ensure availability.
General Cleaner
The Budd Group
Burlington, NC, US
12.2021 - 06.2022
- Managed daily housekeeping operations to ensure cleanliness and organization.
- Managed operation of chemical dispenser to ensure accurate dispensing and compliance with safety protocols.
- Executed waste disposal procedures to maintain cleanliness and hygiene standards.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with property maintenance staff to ensure timely resolution of maintenance issues.
- Executed thorough cleaning of cafeterias in schools and offices to ensure hygienic environments.
Office Assistant
Living Free Ministries
Snow Camp, NC, US
08.2021 - 12.2021
- Facilitated effective verbal communication and rapid problem-solving while managing phone calls and conducting interviews for the ministry.
- Streamlined paperwork organization by implementing systematic filing methods for efficient access.
- Guided clients in identifying and accessing relevant resources tailored to specific needs.
- Facilitated effective written communication by promptly responding to emails.
- Executed daily responsibilities with meticulous attention to detail, ensuring accurate information delivery to clients.
- Fostered an environment of friendliness and kindness to enhance team collaboration.
Education
High School Diploma -
Western Alamance High School
Elon, NC06.2009
Skills
- Filing
- Office experience
- Administrative experience
- Data entry
- Customer service
- Experience with children
- Microsoft Excel
- Cash register
- Basic math
- Stocking
- POS
- Computer skills
- Retail sales
- Organizational skills
- Restaurant experience
- Phone etiquette
- Food service
- Guest services
- Serving
- Hospitality
Certification
Driver's License
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Team Member - L1 Trainer
Chick-fil-A Restaurants
06.2022 - Current
General Cleaner
The Budd Group
12.2021 - 06.2022
Office Assistant
Living Free Ministries
08.2021 - 12.2021
High School Diploma -
Western Alamance High School