Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Chelsey Winegar

Sneedville,TN

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. I've done pretty much retail and looking to try some new, In a medical assistant environment. Im quick to catch on and to learn.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Fastop
Sneedville, TN
12.2023 - Current
  • Trained new cashiers on proper use of registers and store policies.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Monitored cashier performance, providing feedback as needed.
  • Performed daily opening and closing procedures for the register area.
  • Assisted customers with locating items within the store when requested.
  • Answered customer questions and provided store information.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.

Customer Service Representative

Allied Dispatch
Sneedville , TN
12.2023 - 12.2023
  • Assisted customers with inquiries and requests in a timely manner.
  • Answered customer calls promptly and professionally.
  • Processed customer requests for emergency roadside assistance services including towing, tire changes, fuel delivery, jump-starts, lockouts, and winching.
  • Dispatched roadside service technicians based on location and availability of personnel.

Key Holder Supervisor

Save A Lot
Rogersville, TN
03.2023 - 11.2023
  • Verified accuracy of money count by comparing total to expected amount.
  • Performed daily count of currency and coin on hand.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Answered customer inquiries over the phone and through email.
  • Resolved customer complaints in an efficient manner.

Education

High School Diploma -

Hancock County High School
Sneedville, TN
05-2012

Skills

  • Team Leadership
  • Flexible Schedule
  • Customer Service
  • Shift Scheduling
  • Heavy Lifting
  • Positive Attitude
  • Policy Enforcement
  • Cashier training
  • Answering Phones
  • Basic Math
  • Decision-Making

Affiliations

Im a mother to 3 boys ages 9,7 and 5. They are my life, when i'm not working, im with my boys, and I want to better my career for them.

Languages

English
Professional

References

References available upon request.

Timeline

Cashier Team Lead

Fastop
12.2023 - Current

Customer Service Representative

Allied Dispatch
12.2023 - 12.2023

Key Holder Supervisor

Save A Lot
03.2023 - 11.2023

High School Diploma -

Hancock County High School

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Chelsey Winegar