CHELSIA DELLOP-BIGGS
Bronx,NY
Summary
Dedicated and compassionate nurse with a strong commitment to placing patient health care at the forefront of all decisions. A collaborative team player focused on delivering exceptional care and achieving positive patient outcomes. Highly motivated to enhance clinical skills and eager to contribute to an environment that fosters professional growth and excellence in health care.
Overview
7
7
years of professional experience
Work History
Student Nurse
Complete Care Hackensack, Renaissance Lincoln Park
01.2024 - Current
- Administered medications via oral, Subcutaneous, and intramuscular injections and monitored and report responses and changes.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, and apply critical thinking skills to identify changes in patient conditions and initiating timely interventions as needed.
- Improved patient understanding and compliance with treatment plans through effective education and communication.
Server/Restaurant Hostess
Olive Garden Restaurant
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server Manager/ Server/Head Hostess
Garibaldis Authentic Mexican Restaurant
01.2018 - 04.2022
- Trained servers on order management, food service quality and how to build rapport with guests.
- Guided servers to consistently meet customer service and sales targets, and handled guest complaints positively and offered appreciation tokens to build customer loyalty.
- Liaised between servers and upper management to address issues and manage challenges, and provide feedback to enhance services.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Education
Associate Degree in Nursing - Nursing
Jersey College
Teterboro, NJ12-2024
GED -
Wisconsin Indian Head Technical College
New Richmond, WI08-2017
Skills
- Medication Administration
- Team Collaboration
- Patient Care
- Pain assessment
- Taking and Recording Vital Signs
- Planning and Prioritization
- Decision Making
- Leadership and Delegation
- Communication
Timeline
Student Nurse
Complete Care Hackensack, Renaissance Lincoln Park
01.2024 - Current
Server/Restaurant Hostess
Olive Garden Restaurant
07.2023 - Current
Server Manager/ Server/Head Hostess
Garibaldis Authentic Mexican Restaurant
01.2018 - 04.2022
Associate Degree in Nursing - Nursing
Jersey College
GED -
Wisconsin Indian Head Technical College
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