Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsie Hebert

Breaux Bridge,LA

Summary

Benefits Specialist dedicated to assisting employees with open enrollment for smooth and simple process. Offering more than 2 years of documenting and reporting changes in relation to benefits. Composed, talented and considered effective team player.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Benefits Specialist

Aflac
Lafayette, LA
11.2020 - Current
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from participants regarding benefits and deductions through telephone, email and in-person interactions.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Checked employees' benefits enrollment for accuracy and inputted all data into Everwell.
  • Updated benefit cost summaries for employer cost tracking.
  • This year alone (Jan 22-Sept 22) I have wrote over $140,000 in annual premium.

Children's Ministry Volunteer

Crossroads Church
Lafayette, LA
01.2017 - Current
  • Served as great role model for children by teaching how to learn, grow and serve as part of church.
  • Supported fun, interactive environment for learning and ministry.
  • Reinforced policies for use of check-in and check-out technology.
  • Created social media posts on platforms such as Facebook and Twitter to promote children's ministry to prospective members.
  • Assisted with planning, implementing and supervising developmentally rewarding curriculum for assigned age group.
  • Reported accidents and incidents to leadership.
  • Maintained appropriate communication with parents regarding child activities and incidents.
  • Prepared faith lesson plans and prepared materials for classroom activities.

Education

High School Diploma -

Breaux Bridge Senior High
Breaux Bridge, LA
05.2007

Skills

  • Office Organization
  • Data Integrity
  • Legal Requirements
  • Eligibility Determinations
  • Open Enrollment
  • Benefits Explanations
  • Employee Guidance
  • Customer Care
  • New Employee Enrollment
  • Clerical Support
  • Payroll and Benefits Administration
  • Electronic Filing System

Timeline

Benefits Specialist

Aflac
11.2020 - Current

Children's Ministry Volunteer

Crossroads Church
01.2017 - Current

High School Diploma -

Breaux Bridge Senior High
Chelsie Hebert