Chelsie Ortez
Irving,TX
Summary
Dynamic server with over four years of experience in fast-paced environments. Proven ability to engage guests and collaborate with team members, ensuring a seamless dining experience and high levels of customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Aspen Creek Grill
07.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in billing.
Server
First Watch
04.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Top Golf
10.2022 - 04.2025
- Assisted in training new servers on menu items and service protocols.
- Event ambassador/ Shift Lead.
- Helped new players to understand the game.
Server
Drunken Donkey
01.2020 - 09.2022
- Developed strong rapport with regular customers, enhancing loyalty and repeat business.
- Strong Beer and Liquor knowledge
- Fast paced environment
Education
High School Diploma -
MacArthur High School
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Order accuracy
- Suggestive selling
- Tableside etiquette
- Menu memorization
Timeline
Server
Aspen Creek Grill
07.2025 - Current
Server
First Watch
04.2025 - Current
Server
Top Golf
10.2022 - 04.2025
Server
Drunken Donkey
01.2020 - 09.2022
High School Diploma -
MacArthur High School