Chelsie Popp

• Oversaw daily operations and ensured compliance with company policies.
• Managed staff scheduling and coordinated team shifts effectively.
• Trained new employees on operational procedures and safety protocols.

• Prepared food items according to company standards and recipes.
• Provided exceptional customer service during high-volume shifts.
• Operated kitchen equipment safely and efficiently for food preparation.

•Inbound calls to set appointments for doctor's offices and apartment maintenance

•Provided assistance to customers

• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

• Executed outbound calls to assist customers in accessing life insurance and natural gas solutions.
• Clarified product information to improve customer understanding.
• Contacted lead lists from marketing campaigns to drive sales.