Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsy Guajardo

Lakeland,FL

Summary

Compassionate and adaptable professional with experience in customer service, healthcare, and administration. Experienced as a cashier, providing exceptional service and efficiently handling transactions while maintaining a positive shopping experience. As a Certified Nursing Assistant, demonstrated strong interpersonal skills and compassion in delivering patient care, assisting with daily activities, and collaborating with healthcare teams to enhance patient well-being. In the role of unit clerk, effectively managed administrative tasks, maintained accurate records, and ensured seamless communication within the medical unit. Proven ability to multitask and adapt in fast-paced environments, with a commitment to promoting health and providing outstanding service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Unit Clerk

AdventHealth
07.2024 - 11.2024
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Prepared admissions charts and scanned records.
  • Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
  • Arranged discharges and patient transportations.

CNA

AdventHealth
10.2023 - 11.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

Cashier

Buffalo Wild Wings
03.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

No Degree - Radiography

Polk State College
Winter Haven, FL

High School Diploma -

Lake Gibson Senior High School
Lakeland
05-2023

Skills

  • HIPAA Compliance
  • Preparing charts
  • Documentation skills
  • Chart updating
  • Multi-line phone system
  • Compassionate communication
  • Reliable team player
  • Patient Care

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Unit Clerk

AdventHealth
07.2024 - 11.2024

CNA

AdventHealth
10.2023 - 11.2024

Cashier

Buffalo Wild Wings
03.2023 - 08.2023

No Degree - Radiography

Polk State College

High School Diploma -

Lake Gibson Senior High School

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Chelsy Guajardo