Chelsye Christian
Granbury,TX
Summary
Experienced hospitality professional with a strong background in guest service, conflict resolution, and smooth front-of-house operations. Known for calm problem solving, clear communication, and consistent high-quality guest experiences.
Overview
15
15
years of professional experience
Work History
Cashier/Customer Service
Marshalls The TJX Companies Inc
Granbury, Texas
09.2026 - Current
- Welcomed shoppers and helped with friendly checkout service.
- Reviewed prices, coupons, and item details during transactions.
- Processed cash, credit, and gift card payments with accuracy.
- Completed customer purchases and returns using Marshalls register systems.
Waitress/Bartender
rockin s
Granbury, Texas
07.2026 - 09.2026
- Served guests at Rockin S bar and dining room with friendly, prompt care.
- Mixed cocktails, poured drinks, and followed Rockin S beverage recipes.
- Took food and drink orders, relayed requests, and checked order accuracy.
- Delivered meals and beverages to tables with steady, attentive service.
- Handled cash, tabs, and card payments using Rockin S checkout system.
- Restocked bar supplies, glassware, and service stations during busy shifts.
- Cleaned tables, counters, and dining areas to maintain Rockin S standards.
- Communicated with kitchen and team members to support smooth guest service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted frequent visitors by name and explained new promotions.
Head Bartender
silver saddle solon
granbury, tx
09.2024 - 07.2026
- Checked inventory levels and ordered bar supplies for Silver Saddle Solon.
- Resolved guest concerns and supported smooth service across front-of-house teams.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
Administrative Assistant
United Way
Granbury, Texas
03.2024 - 09.2024
- Prepared correspondence, memos, and campaign materials for United Way offices.
- Answered phone calls and directed inquiries to proper United Way departments.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- handled post on social media platforms.
- set up and hosted the food pantry at the pods.
Head Bartender
cowtown bowling
Granbury, Texas
04.2012 - 02.2020
- Prepared cocktails, mixed drinks, and garnishes for guests and servers.
- Managed liquor, beer, wine, and supply restocking during busy service periods.
- Trained bartenders on recipes, portioning, and guest service standards.
- Handled cash, tabs, and payment processing with accuracy and care.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
Skills
- Customer service and support
- Team coordination
- Verbal communication
- Time management
- Conflict resolution
- Problem solving
- Guest inquiries handling
- Hospitality management
- Expense tracking
- Event planning
Timeline
Cashier/Customer Service
Marshalls The TJX Companies Inc
09.2026 - Current
Waitress/Bartender
rockin s
07.2026 - 09.2026
Head Bartender
silver saddle solon
09.2024 - 07.2026
Administrative Assistant
United Way
03.2024 - 09.2024
Head Bartender
cowtown bowling
04.2012 - 02.2020