Chelzea Montan
Dacula,GA
Summary
Dedicated and driven to delivering exceptional customer service while staying technologically informed and thriving in fast paced and demanding situations.
Overview
5
5
years of professional experience
Work History
Rural Carrier Associate
USPS, United States Postal Service
Buford, GA
07.2023 - Current
- Operated a vehicle to transport mail and packages over established routes, ensuring the timely delivery of all items.
- Maintained accurate records of daily activities including deliveries, pickups, change of address forms, hold mail and other pertinent information
- Adhered to security protocols while handling cash payments.
Sales Specialist
Verizon
Buford
10.2022 - 07.2023
- Answered consumer phone calls.
- Implemented measures to safeguard sensitive data (SSN, Addresses, and Credit card information) to prevent unauthorized access.
- Built strong relationships with diverse clientele providing indispensable home, phone, and internet solutions for optimized functionality.
Learning Ambassador
Amazon
Jefferson, GA
06.2020 - 09.2022
- Successfully trained and certified new employees
- oversaw the functionality of conveyor belts.
- Implemented safety protocols and efficiently assigned tasks based on priority.
Internship Receptionist
Children's Hospital
Boston
09.2019 - 07.2020
- Welcomed and greeted patients upon arrival
- Scheduled and managed appointments
- Processed payments efficiently and accurately.
- Ensured a tidy work environment while offering help to patients and visitors in completing necessary paperwork.
Education
Nail Technology -
ISSNMT
05.2023
EMK for Health Careers Academy
06.2017
Skills
- Computer Skills
- Customer Service
- Strong Interpersonal Skills
- Leadership
- Excel
- Goal-Oriented
- Observation
Languages
- English
- Spanish
Volunteer Experience
- Walk For Hunger
- Urban Stride 5k Walk/Run
Timeline
Rural Carrier Associate
USPS, United States Postal Service
07.2023 - Current
Sales Specialist
Verizon
10.2022 - 07.2023
Learning Ambassador
Amazon
06.2020 - 09.2022
Internship Receptionist
Children's Hospital
09.2019 - 07.2020
Nail Technology -
ISSNMT
EMK for Health Careers Academy
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