Chemiere Martin
Dallas
Summary
Professional with experience in supervising driver dispatching and route planning, demonstrating strong organizational skills and the ability to monitor field personnel effectively. Engaged in technical problem-solving alongside field technicians, utilizing advanced technology for device configuration and troubleshooting. Established professional networks to enhance communication and service delivery, ensuring timely follow-up with customers regarding routes and services. Proven ability to multitask and coordinate schedules while training new hires in operational procedures.
Knowledgeable Dispatcher with 10 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
10
10
years of professional experience
Work History
Dispatcher RSC III
Charter Spectrum
Irving
11.2015 - Current
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Working with Field technician to complete provisioning, device configuration, troubleshooting, and signal measurement to solve problem
- Solving technical issues in real time using the latest tech tools and programs
- Building professional networks inside and outside the department
- Made follow-up calls to customers and technicians regarding routes and services
Education
High School Diploma -
Carroll High School
Monroe, LA05-2002
Skills
- Customer communication
- Schedule coordination
- Route navigation
- Monitoring field personnel
- Multitasking and organization
- Training new hires
- Quick learner
- Adjusting routes
- Reporting and route planning
Timeline
Dispatcher RSC III
Charter Spectrum
11.2015 - Current
High School Diploma -
Carroll High School