Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cheng Shun Tu

San Ramon,CA

Summary

Resolved complex problems to deliver innovative improvement strategies after enrolled as fulfillment team lead in Target, led the store's operational matrix to "Sweet 16" which is top 16 stores in 100 Target stores in the group. Big picture focus with developed team members into taking the next step for promotion and giving advice and support. Expert in following detailed production schedules with distinguished history of maximizing productivity.

Overview

2
2
years of professional experience

Work History

Fulfillment Operational Team Lead

Target
03.2022 - Current
  • Maintained overall safe work environment and executed safety procedures.
  • Optimized guest experience by delivering superior services and effectively troubleshooting issues.
  • Collected and arranged daily sales, equipments, team member's productivity for improvement.
  • Designed strategic daily/weekly plan and schedule to support future projects or upcoming sales.
  • Mentored and developed team members for the next step in the company.
  • Coaching team members to improve attendance, productivity, safety to meet the goals.

Fulfillment Expert

Target
09.2021 - 03.2022
  • Assisted team leaders in training new team members to apply strategies and best practices in fulfillment guest service in general.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.

Education

High School Diploma -

Castro Valley High School
Castro Valley, ca
05.2020

Skills

  • Inventory Control
  • Routine Inspections
  • Safety Control
  • Quality Production
  • problem solving
  • Guest Satisfaction
  • Lead Identification

Languages

Chinese (Mandarin)

Timeline

Fulfillment Operational Team Lead

Target
03.2022 - Current

Fulfillment Expert

Target
09.2021 - 03.2022

High School Diploma -

Castro Valley High School
Cheng Shun Tu