CHRISTOPHER A. HENSLEY
Gloucester,VA
Summary
People and operations leader with experience spanning HR operations, personnel administration, employee relations, and crisis intervention. Supervised organizations of up to 250 personnel, delivered 100% inspection and graduation success, maintained accountability for more than $10 million in assets, and supported accurate reporting, investigations, and policy compliance.
Overview
19
19
years of professional experience
Work History
Clinical Intervention Specialist
Riverside Regional Medical Center
, Virginia
09.2024 - Current
- Conducted comprehensive assessments of behavioral, safety, and crisis-related concerns; gathered relevant information, evaluated risk factors, identified immediate concerns, and coordinated appropriate interventions to ensure patient safety.
- Collaborated with physicians, behavioral health professionals, law enforcement, community organizations, patients, and families to effectively resolve complex situations and enhance care outcomes.
- Communicated findings, concerns, and recommended actions to healthcare professionals and organizational stakeholders; identified trends affecting safety and service delivery to inform organizational strategies.
- Submit detailed reports each day to maintain accurate records of assessments and interventions for patient safety. documenting assessment findings, safety concerns, interventions, and recommended actions while maintaining accuracy and confidentiality.
- Ensure the accuracy and confidentiality of patient records by diligently following healthcare policies and legal requirements. while following healthcare policies, procedures, legal requirements, and quality standards.
Staff Sergeant (E-6) - Military Police Operations & Personnel Leader
United States Army
03.2008 - 05.2022
- Led and supervised organizations of up to 250 personnel across law enforcement, security, training, operational readiness, and administrative functions.
- Conducted personnel screening and interviews for Military Police and installation-security operations; verified identification, credentials, authorizations, and access eligibility while enforcing access-control and security requirements.
- Directed safety, security, emergency-response, and incident-management activities in high-risk and time-sensitive environments.
- Conducted inspections and compliance reviews, identified performance and operational deficiencies, and implemented corrective actions; achieved 100% inspection and graduation success rates through structured training and accountability measures.
- Maintained accountability and operational readiness for more than $10 million in equipment and organizational assets.
- Trained, coached, evaluated, and developed personnel in leadership, performance expectations, professional conduct, safety, security, accountability, documentation, and regulatory requirements.
- Addressed employee relations matters involving performance, conduct, attendance, interpersonal conflict, policy violations, and accountability; counseled employees and advised leadership on corrective actions, enhancing team cohesion and compliance.
- Performance Management: Managed employee performance through coaching, counseling, documented feedback, performance evaluations, development planning, and corrective action.
- Workplace Investigations: Conducted fact-finding investigations involving employee misconduct, workplace incidents, policy violations, and other personnel matters; interviewed involved parties, reviewed documentation, and prepared findings for leadership.
- Recruitment & Onboarding: Screened initial-entry candidates for physical, medical, and background eligibility; selected candidates for promotion, reenlistment, and high-impact positions; onboarded new personnel through orientation, required equipment issue, clearance verification, and placement into appropriate organizational roles based on qualifications and requirements.
- Personnel Actions: Processed and coordinated personnel actions involving initial-entry personnel, promotions, transfers, assignments, status changes, separations, clearances, and other employee changes.
- HR Systems: Used information systems and DoD, JSR, and OPM forms to maintain employee records, process personnel actions, track leave, manage performance evaluations and training requirements, and support reporting; systems included MEDPROS, COPS, IPPS-A, and ATRRS.
- Employment Law & Compliance: Interpreted and applied applicable laws, regulations, and HR policies when addressing employee relations, leave, accommodations, performance, and other personnel matters; worked with FMLA, HIPAA, benefits, and related personnel processes while maintaining confidentiality.
- Wrote and submitted reports daily, including investigative documentation, incident reports, performance records, and operational reports; prepared executive briefings and recommendations for senior leadership.
Education
Master of Business Administration - Innovation Concentration
Radford University
Radford, VA09-2026
Bachelor of Science - Psychology
American Military University
Charles Town, WV07-2026
Skills
- Crisis Intervention RiSafety Assessment Crisis Management CoInterpersonal Mediation Clinical Reportingon
- Crisis intervention
- HR Operations Employee Relations Performance Management Recruitment & Onboarding
- HR systems
- MEDPROS expertise
- Payroll coordination
- Office software Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft Teams Spreadsheets
Personal Information
Title: HUMAN RESOURCES OPERATIONS | EMPLOYEE RELATIONS | OPERATIONS | COMPLIANCE | INVESTIGATIONS
Awards
Army Commendation Medal (3) | Army Achievement Medal (2) | Army Good Conduct Medal (4) | Valorous Unit Award | National Defense Service Medal | Six Certificates of Achievement
MILITARY RECOGNITION
Army Commendation Medal (3) | Army Achievement Medal (2) | Army Good Conduct Medal (4) | Valorous Unit Award | National Defense Service Medal | Six Certificates of Achievement
PROFESSIONAL TRAINING & CREDENTIALS
- Operations Security (OPSEC) Level II | U.S. Army Drill Sergeant Academy | Advanced Leader Course | Basic Leader Course | Anti-Terrorism Training | School Resource Officer Training | D.A.R.E. Training | Air Assault School
- FEMA / Emergency Management: IS-100 | IS-200 | IS-700 | IS-800 | Civilian Credentials: Community Health Worker | QMHP-T
Timeline
Clinical Intervention Specialist
Riverside Regional Medical Center
09.2024 - Current
Staff Sergeant (E-6) - Military Police Operations & Personnel Leader
United States Army
03.2008 - 05.2022
Master of Business Administration - Innovation Concentration
Radford University
Bachelor of Science - Psychology
American Military University