Cheo Thomas Jr
Baltimore,MD
Summary
A dynamic leader with a proven track record in strategic planning and staff management, and case management, enhancing service delivery and client outcomes. Adept at fostering inclusive environments and mentoring teams, driving organizational change and community engagement initiatives. Willingness to take on added responsibilities to meet team goals.
Experienced with implementing strategic diversity programs that enhance organizational culture.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Case Manager
Empowering Minds Resource
Baltimore, MD
02.2026 - 2026
- Led case management team to enhance client support services and improve outcomes.
- Developed personalized care plans in collaboration with clients and interdisciplinary teams.
- Streamlined intake processes to increase efficiency and reduce wait times for service delivery.
- Mentored junior case managers, providing training on best practices and compliance standards.
Human Services Worker
Baltimore City Mayor’s Office
Baltimore, MD
05.2025 - 12.2025
- Assisted clients in accessing community resources and support services.
- Conducted assessments to identify client needs and develop appropriate service plans.
- Collaborated with interdisciplinary teams to coordinate care and enhance service delivery.
- Maintained accurate documentation of client interactions and service outcomes.
- Provided mentorship to junior staff, fostering professional development within the team.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
Director of Housing and Clinical Development
ICARRe Foundation
Baltimore, MD
04.2024 - 12.2025
- Developed and implemented housing programs aligned with community needs.
- Oversaw budget management and resource allocation for housing initiatives.
- Collaborated with local organizations to enhance service delivery and outreach.
- Led strategic planning sessions to identify key housing priorities and objectives.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Job Developer
St Vincent De Paul
Baltimore, MD
06.2023 - 03.2024
- Developed and maintained relationships with employers to facilitate job placements for clients.
- Conducted assessments to identify client skills and employment readiness.
- Coordinated job fairs and networking events to connect clients with potential employers.
- Provided resume writing and interview preparation support to enhance client employability.
Inclusion and Diversity Program Manager
Towson State University
Towson, MD
09.2017 - 06.2021
- Developed and implemented diversity training programs to enhance cultural competency among staff and faculty.
- Collaborated with stakeholders to assess inclusion strategies and identify areas for improvement.
- Coordinated outreach initiatives to engage underrepresented student populations in campus activities.
- Analyzed survey data to measure effectiveness of diversity initiatives and inform future programming.
- Developed and implemented new programs based on leading inclusion and diversity practices using project management principles.
- Liaised with internal communications team to develop engaging and inspiring inclusion and diversity communication strategy.
Executive Director
The Inner Harbor Project
Baltimore, MD
10.2011 - 07.2017
- Led strategic planning initiatives to enhance organizational effectiveness and community impact.
- Oversaw program development and implementation, ensuring alignment with mission and objectives.
- Cultivated partnerships with stakeholders to expand resources and support for programs.
- Directed fundraising efforts, increasing financial sustainability through grant writing and donor engagement.
- Facilitated board meetings, providing insights on organizational performance and strategic direction.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Education
Bachelor of Science - Social Sciences
University of Maryland, Baltimore County
Baltimore, MDHigh School Diploma -
Edmondson Westside High School
Baltimore, MD05.2014
Skills
- Case documentation
- Client advocacy
- Ethical practice
- Progress monitoring
- Community engagement
- Strategic planning
- Staff management
- Inclusive leadership
- Training facilitation
- Cross-cultural collaboration
- Curriculum design
- Organizational change management
Certification
License Spiritual Counselor
Master, Ethics and Culture
Certified Diversity and Inclusion Advocate
Timeline
Lead Case Manager
Empowering Minds Resource
02.2026 - 2026
Human Services Worker
Baltimore City Mayor’s Office
05.2025 - 12.2025
Director of Housing and Clinical Development
ICARRe Foundation
04.2024 - 12.2025
Job Developer
St Vincent De Paul
06.2023 - 03.2024
Inclusion and Diversity Program Manager
Towson State University
09.2017 - 06.2021
Executive Director
The Inner Harbor Project
10.2011 - 07.2017
Bachelor of Science - Social Sciences
University of Maryland, Baltimore County
High School Diploma -
Edmondson Westside High School