Cheradian Weatherall
Milwaukee,WI
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Business Assistant
Heartland Dental Care
Pewaukee, WI
10.2023 - Current
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Took customer payments, managed patient accounts by verifying insurance benefits, and submitting claims.
- Scheduling appointments, confirming upcoming visits, and reminding patients of their appointment times.
- Prepared financial estimates for proposed treatments in consultation with dentists.
Health Unit Coordinator
Aurora St Luke's Medical Center
Milwaukee, WI
09.2020 - 06.2023
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Provided customer service assistance to patients who had questions or concerns about their care plans.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Organized patient records, charts, and other documents in an orderly manner.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Dental Receptionist
Dental 360
Milwaukee, WI
06.2018 - 08.2020
- Verified, updated and entered patient information into system.
- Monitored office supplies inventory and placed orders when necessary.
- Prepared treatment plans, invoices, letters, or dental records using other software applications.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Education
Milwaukee Area Technical College Downtown Milwaukee Campus
Milwaukee, WI12-2019
High School Diploma -
Wauwatosa West
Wauwatosa, WI06-2018
Skills
- Office administration
- Insurance verification
- Patient scheduling
- Financial coordination
- Appointment scheduling
- Telephone etiquette
- Account management
- Customer communications
- Training experience
Certification
CPR certified
Timeline
Dental Business Assistant
Heartland Dental Care
10.2023 - Current
Health Unit Coordinator
Aurora St Luke's Medical Center
09.2020 - 06.2023
Dental Receptionist
Dental 360
06.2018 - 08.2020
Milwaukee Area Technical College Downtown Milwaukee Campus
High School Diploma -
Wauwatosa West
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