Cherena Challenger
Baytown,TX
Summary
Hello, Im Cherena Challenger a 21 year old young lady born and raised in the U.S. Virgin Islands I have recently moved to Baytown Texas within the last 2-3 years. I have lots of Team lead experience in training staff, managing workflows, and resolving customer concerns in fast-paced food service settings. Known for strong teamwork, attention to detail, and smooth daily operations. Would Be a great addition to any team!
Overview
5
5
years of professional experience
Work History
Team Lead
Nothing Bundt Cakes
02.2025 - Current
- Trained team members on register procedures, order handling, and brand standards.
- Monitored cake display freshness and rotated product to support quality standards.
- Resolved guest concerns promptly, maintaining professional service and positive bakery experience.
- Assisted with staff scheduling, shift coverage, and task prioritization during busy periods.
- Reinforced food safety and sanitation practices across front counter and production areas.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Line Cook
El Leon Mexican Restaraunt
09.2023 - 04.2024
- Prepared menu items according to recipe specifications and kitchen standards.
- Maintained clean, organized workstation during fast-paced dinner service.
- Monitored food temperatures and cooking times for consistent quality.
- Restocked ingredients and supplies to keep line operations moving efficiently.
- Adapted quickly to changing ticket volumes and special customer requests.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cashier Team Lead
Plaza Extra East
08.2021 - 09.2022
- Supervised cashier team, assigned registers, and maintained smooth front-end coverage.
- Trained new cashiers on POS procedures, customer service, and payment processing.
- Balanced cash drawers, verified transactions, and resolved register discrepancies.
- Handled refunds, exchanges, and voids while following store policies.
- Monitored checkout lines, redirected traffic, and reduced customer wait times.
- Secured cash handling procedures and supported daily opening and closing duties.
Education
High School Diploma -
St. Croix Central High School
U.S. Virgin Islands05-2022
Skills
- Attention to detail
- Conflict resolution
- Quality control
- Schedule management
- Regulatory compliance
- Product management
- Employee training
- Workflow management
- Employee engagement
- Problem-solving
- Teamwork and collaboration
Timeline
Team Lead
Nothing Bundt Cakes
02.2025 - Current
Line Cook
El Leon Mexican Restaraunt
09.2023 - 04.2024
Cashier Team Lead
Plaza Extra East
08.2021 - 09.2022
High School Diploma -
St. Croix Central High School