Cheri Forbes

Operations/Logistics/Contract/Inventory/Financial Management

P & L Management

Performance Monitoring

Customer Service

Junior Accountant

Sales/Use taxes

Quickbooks

AR/AP

Estimating/Invoicing/Measuring for Projects

Human Resources

Project/Schedule Management

Social Media Marketing

Outcoming and incoming deliveries

Managing employees, sales and subcontractors

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and issues promptly.
• Maintained accurate cash drawer balances through diligent tracking and reporting.
• Assisted in training new cashiers on operational procedures and customer service standards.
• receptionist

• Delivered compassionate personal care, including assistance with daily living activities and mobility support.
• Monitored patient vitals and reported changes to healthcare professionals promptly.
• Developed personalized care plans in collaboration with clients and families, ensuring tailored support.
• Educated patients on health management techniques, promoting independence and wellness.
• Coordinated communication between clients, families, and medical staff to enhance care continuity.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Collaborated with team members to enhance service delivery and customer satisfaction levels.
• Utilized CRM systems to track and manage customer interactions efficiently.
• Trained new employees on policies, procedures, and customer service best practices.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Supervised waitstaff to ensure high-quality service and adherence to restaurant standards.
• Trained new employees on menu knowledge, service techniques, and health regulations.
• Coordinated staff schedules to optimize coverage for peak dining hours.
• Resolved customer complaints promptly to maintain satisfaction and loyalty.