Cheri Huester
Portland
Summary
Dedicated health coach achieving client success through behavior modification techniques, active listening, and holistic wellness strategies.
Overview
14
14
years of professional experience
Work History
Health Coach
The Nutrient Rich Diet
Remote
03.2021 - Current
- Conducted one-on-one coaching sessions to support behavior change and goal achievement.
- Collaborated with clients to track progress and adjust dietary strategies as needed.
- Educated clients on nutrient-dense foods and healthy cooking methods to improve dietary habits.
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
Client Care Coordinator
Smart Step Hearing
Portland, OR
03.2012 - 04.2021
- Coordinated patient appointments, ensuring optimal scheduling and minimal wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of client information.
- Assisted clients in understanding hearing aid options, providing personalized recommendations based on needs.
- Efficiently orchestrated complex scheduling and logistics.
- Facilitated communication between clients and Hearing Specialist, enhancing service delivery and satisfaction.
- Managed providers mobile service schedule efficiently and accurately.
- Ownership Mentality.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
- Analyzed feedback from clients to identify patterns and trends requiring attention or action from management.
- Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.
- Assisted team members in resolving complex client issues, promoting a collaborative work environment.
- Delivered prompt service to prioritize customer needs.
- Monitored service delivery quality to ensure exceptional client experiences consistently.
- Proactive problem solving.
Education
RDA - Dental
Portland Community College
Portland, OR06-1995
Skills
- Coaching
- Holistic wellness approach
- Behavior modification techniques
- Interpersonal relationship building
- Active listening techniques
- Gathering information
- Online marketing
- Continuing education commitment
- Nutrition
- Stress management strategies
- Developing educational materials
- Menu planning
Timeline
Health Coach
The Nutrient Rich Diet
03.2021 - Current
Client Care Coordinator
Smart Step Hearing
03.2012 - 04.2021
RDA - Dental
Portland Community College