Cheri Kingsolver
Ohio
Summary
Dynamic professional with extensive experience at Chipotle Mexican Grill, excelling in operations management and staff development. Proven track record in enhancing kitchen efficiency and resolving customer complaints effectively. Strong commitment to teamwork and sustainability, fostering a culture of continuous improvement while training and mentoring team members for success.
Overview
4
4
years of professional experience
Work History
Apprentice General Manager
Chipotle Mexican Grill
07.2023 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned wide range of simple and complex techniques from on-the-job training.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
Service Leader
Chipotle Mexican Grill
05.2022 - 07.2023
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
Kitchen Leader
Chipotle Mexican Grill
01.2021 - 05.2022
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Provided support to the head chef by taking on additional responsibilities as needed during peak times or staff shortages.
- Demonstrated commitment to sustainability by incorporating locally-sourced ingredients and eco-friendly practices within the kitchen operations.
- Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
Education
High School Diploma -
Xenia High School
Xenia, OH05.2010
Culinary - Culinary Arts
Greene County Career Center
Xenia, OH05.2010
Skills
- Operations management
- Staff development
- Workforce planning
- Staff training and development
- Teamwork
- Customer service
Timeline
Apprentice General Manager
Chipotle Mexican Grill
07.2023 - Current
Service Leader
Chipotle Mexican Grill
05.2022 - 07.2023
Kitchen Leader
Chipotle Mexican Grill
01.2021 - 05.2022
High School Diploma -
Xenia High School
Culinary - Culinary Arts
Greene County Career Center
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