Hi, I’m
Cheri Lyman
Mesa,CO
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
9
years of professional experience
Work History
Red Mountain Cafe
Server
03.2016 - 11.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Villiage Inn
Server
04.2014 - 04.2017
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
99 Cents Only
Key Holder
03.2015 - 02.2017
Job overview
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Education
College America - PhoenixPhoenix, AZ
Associate of Science from Medical Specialties
06.2015
University Overview
- Honoree of cheri lyman
- Dean's List 1and2014
- Honor Roll 1 and 2015
Kingman High SchoolKingman, AZ
High School Diploma
06.1989
Skills
- Food Preparation and Safety
- Bill Computation
- Check Payment Processing
- Food and Beverage Pairings
- Order Accuracy
- Cash Handling
- Safety Enforcement
Timeline
Server
Red Mountain Cafe
03.2016 - 11.2022
Key Holder
99 Cents Only
03.2015 - 02.2017
Server
Villiage Inn
04.2014 - 04.2017
College America - Phoenix
Associate of Science from Medical Specialties
Kingman High School
High School Diploma
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