Summary
Overview
Work History
Education
Skills
Timeline
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Cheri Thompson

Dana Point,CA

Summary

Dynamic and Passionate Sales Professional with experience in a multiple of Health and Beauty solutions. Adept at collaborating with teams and creating best-in class individualized plans for clients. Focused on producing positive results and satisfaction for retention and referral.

Overview

16
16
years of professional experience

Work History

Patient Coordinator

COSMETICARE
Newport Beach, CA
03.2014 - Current

Consult with patients to determine their needs and make recommendations

Create surgical plan with the surgeon and patient

Create quotes, discuss fees and financing for surgery

Coordinate tests to comply with requirements for the surgery

Schedule and follow patients through the surgical process

Document all communication regarding each patient in the CRM

Maintain Monthly/Quarterly/Annual Sales Goals

Continued follow up with unscheduled consultations

Maintain corporate culture and contribute to events and marketing efforts

Loan Officer

Greensky
Irvine, CA
02.2012 - 03.2014
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Successfully closed quota or above loans per month
  • Maintained friendly and professional customer interactions.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • NMLS Licensed in 10 States

Sales Representative

Intraceuticals
Long Beach, CA
06.2009 - 01.2012
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects to Plastic Surgeons and their stafff.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for our products.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Researched potential clients and markets to prepare for appointments.
  • Traveled Nationally and Internationally to increase brand awareness.
  • Utilized professional sales techniques to persuasively communicate with clients.

Education

Associate of Arts - Fashion Merchandising

Brooks College
Long Beach, CA

Skills

  • Reporting requirements
  • Pre- and post-surgical care
  • Database coordination
  • Documentation
  • Decision making
  • Conflict resolution
  • Organizational skills
  • Relationship Building
  • Goal setting
  • Multitasking ability
  • Process improvements
  • Case Management
  • Verbal and written communication

Timeline

Patient Coordinator

COSMETICARE
03.2014 - Current

Loan Officer

Greensky
02.2012 - 03.2014

Sales Representative

Intraceuticals
06.2009 - 01.2012

Associate of Arts - Fashion Merchandising

Brooks College
Cheri Thompson