Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheri Willard

Corvallis

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Server

Brookdale Grand Prairie
01.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to resident needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable resident experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.

Server/Cashier

Sweetwaters Restaurant
07.2017 - 03.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Cashier/Stock Room Associate

Dollar Tree
08.2013 - 09.2014
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

GED -

Bradwell Institute
Hinesville, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Team collaboration
  • Supply restocking
  • Quality control
  • Suggestive selling
  • Point of sale operation

Timeline

Server

Brookdale Grand Prairie
01.2022 - 06.2023

Server/Cashier

Sweetwaters Restaurant
07.2017 - 03.2020

Cashier/Stock Room Associate

Dollar Tree
08.2013 - 09.2014

GED -

Bradwell Institute

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