Cherie Jenkins
RadNet Radiology
Tulsa,OK
8
years of professional experience
Dynamic professional with 15+ years experience in fast-paced, full-service restaurant settings. Demonstrates proven expertise in guest relations, team collaboration and efficient service. Adept in using POS systems, maintaining high standards of hospitality, and executing food safety protocols with Food Handler Certification.
Work History
Scheduler/Coder
2 Years 10 Months- Coordinated scheduling for patient appointments, ensuring maximum utilization of resources.
- Managed daily operations of scheduling systems to enhance workflow efficiency.
- Implemented process improvements to reduce appointment wait times and optimize staff assignments.
- Developed training materials for new schedulers, fostering team knowledge and consistency in procedures.
Server
10 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely order fulfillment and guest satisfaction.
- Trained new servers on menu offerings, service protocols, and restaurant policies.
Bartender/Server/Manager
4 Years 3 Months- Delivered exceptional customer service in fast-paced restaurant environment.
- Managed beverage inventory, ensuring optimal stock levels and minimizing waste.
- Trained new staff on menu offerings, service protocols, and bar operations.
- Developed cocktail recipes that enhanced drink menu and increased customer satisfaction.
- Implemented efficient workflow processes that improved order accuracy and speed of service.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction.
- Monitored compliance with health and safety regulations during service operations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
- General
High School Diploma
No Degree - Nursing/psychology
Skills
Computer skills/POS systems
Customer service
Conflict Resolution
Teamwork
Multi-line phone systems
Managerial Skills/Keyholde
Food Safety
Timeline
Scheduler/Coder
RadNet Radiology
08.2023 - 06.2026Read More
Server
The Brook South
09.2022 - 07.2023Read More
Bartender/Server/Manager
The Bramble Breakfast and Bar
05.2018 - 08.2022Read More
Oklahoma State University
from General
Read More
Charles Page High School
High School Diploma
Read More
Tulsa University
No Degree from Nursing/psychology
Read More