Cherie Ulreich
Basehor,KS
Summary
A highly detail-oriented and results-driven healthcare professional with comprehensive expertise in revenue cycle management and denial prevention. Demonstrated proficiency in analyzing denial trends, implementing process enhancements, and fostering interdepartmental collaboration to minimize claim rejections and maximize reimbursement. Skilled in root cause analysis, performance monitoring, and cross-functional leadership, consistently driving operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Process Improvement Advisor
Ensemble Health Partners
10.2023 - Current
- Analyzed and interpreted operational and transactional data to identify opportunities for improvement within the revenue cycle management process.
- Collaborated with cross-functional teams to develop business strategies and implement processes that enhance the revenue cycle.
- Conducted thorough analysis of healthcare revenue cycle processes and developed data-driven recommendations for process improvement.
- Prepared and presented executive summaries to stakeholders, conveying complex data in a clear and actionable manner.
- Developed performance metrics and KPIs to track revenue cycle performance and measure the effectiveness of proposed solutions.
- Collaborated with other technology teams to design, implement, and test technology solutions that enhance revenue cycle operations.
Customer Solutions Manager
Bardavon Health Innovation
05.2022 - 09.2022
- Managed daily operations for the reauthorization team, maintaining constant communication with providers and adjusters.
- Developed effective working relationships with various stakeholders and made improvements to work processes.
- Exceeded workflow needs and service level agreements.
- Assisted in the implementation of reauthorization software in Sales Force|Health Cloud.
Team Lead
Netsmart
03.2020 - 06.2022
- Managed, coached, trained, recognized, and evaluated associates to foster a productive team environment.
- Addressed client issues effectively, ensuring healthy client relationships.
- Reported denial trends, aging A/R, billing errors, and credentialing errors to clients.
Patient Financial Supervisor
Cerner Corporation
05.2018 - 03.2020
- Provided supervision and direction to patient financial service department staff.
- Managed all daily processing facets and ensured compliance with regulatory agencies.
- Led meetings with clients and outsourcing teams and provided performance metrics and denial trends.
Medical Billing Specialist
Cerner Corporation
04.2014 - 05.2018
- Acted as an account liaison for ambulatory and acute care.
- Investigated and managed denied and pending claims, ensuring maximum claim payment.
- Reviewed and analyzed all medical claims and managed customer service inquiries.
Education
Bachelor of Science (BS) - Healthcare Management
Park University
Parkville, MOAssociate of Applied Science (AAS) - Secretarial Science
Maple Woods Community College
Kansas City, MOSkills
- Performance Monitoring
- Digital Literacy
- Leadership
- Decision Making
- Process Mapping
- Process Improvement
- Relationship Development
- Driven
- Adaptability
- Problem Solving
- Team Building
- Revenue Cycle Management
- Root Cause Analysis
- Quality Assurance
Certification
- Certified Revenue Cycle Representative | HFMA | 2020
- Six Sigma White Belt | 2023
WEBSITE, PORTFOLIO AND PROFILES
https://www.linkedin.com/in/cherie-ulreich/
Timeline
Process Improvement Advisor
Ensemble Health Partners
10.2023 - Current
Customer Solutions Manager
Bardavon Health Innovation
05.2022 - 09.2022
Team Lead
Netsmart
03.2020 - 06.2022
Patient Financial Supervisor
Cerner Corporation
05.2018 - 03.2020
Medical Billing Specialist
Cerner Corporation
04.2014 - 05.2018
Associate of Applied Science (AAS) - Secretarial Science
Maple Woods Community College
Bachelor of Science (BS) - Healthcare Management
Park University
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