Cherie Welch
Tyler,United States
Summary
I am hardworking, loyal and devoted to customer service, and a happy and healthy work environment. I am detail-oriented and use sound judgement in situations. I am good at handling challenges along with time management and multitasking. I am self-motivated and very comfortable working alone or with a team.
Overview
34
34
years of professional experience
Work History
Secretary
Samuel George Law Office
Tyler, TX
04.2021 - Current
- Maintained organized filing system of paperwork for the legal assistances.
- Answering multi phone line and communicating with clients.
- E-file and E-serve documents
- Keeping a clean and well maintained work office environment for office and clients.
- Watching for any changes that need to be made to Sam's calendar for the week.
- Take payments for consultations, make sure new client paperwork is complete and let Sam know as they arrive.
- Printing and scanning for office.
- Mailing out billing.
- Run any errands to other law offices, bank deposits or anything that is needed for the office.
- Alerting office manager on any supplies needed.
- Send emails to clients as needed.
- Assist legal assistances with printing, organization and question answering for legal discoveries in cases.
Store Manager
Marshalls
Tyler, TX
07.1992 - 04.2021
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
- Implemented succession planning by training and developing [Number] associates into leadership positions.
Education
John Tyler High School
Tyler, TX05.1992
Skills
- Customer service
- Administering payroll
- Vendor relations skills
- Confidentiality understanding
- Prioritization and time management
- Filing experience
- Expense reporting
- Sales plan implementation
- Multi-line phone systems
- Employee training and development
Timeline
Secretary
Samuel George Law Office
04.2021 - Current
Store Manager
Marshalls
07.1992 - 04.2021
John Tyler High School