Dynamic Family Advocate with a proven track record at the Association of Village Council Presidents, skilled in case management and relationship building. Expert in identifying community resources and enhancing family support, fostering empowerment through effective communication and cultural sensitivity. Committed to improving outcomes for families of disabled children through personalized guidance and advocacy.
Overview
2026
2026
years of professional experience
Work History
Family Advocate
Association of Village Council Presidents
Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
Identified available community resources and programs for families of disabled children.
Enhanced family support by conducting thorough assessments and identifying specific needs.
Visited homes of families and maintained appropriate contact as directed by agency procedures.
Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
Facilitated support groups for parents, fostering a sense of community and shared learning experiences.
Collaborated with families to assist in growth, development, and education to increase potential.
Facilitated family meetings to ensure communication and collaboration between family members.
Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
Introduced students to concepts in algebra and reading to encourage recall of educational content.
Psychiatric Technician
Yukon Kuskokwim Health
Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Charted on each patient daily.
Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
Treated clients and families with respect and dignity.
Took and monitored vital signs, administered medications, and managed patient behavior.
Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Applied interventions with clients wanting to leave against medical advice (AMA).
Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Organized recreational activities to assist in patient recovery.
Developed individualized treatment plans for patients in collaboration with mental health professionals.
Assisted with medication administration and counting and pouring medications.
Supported patient confidentiality in accordance with HIPAA regulations.
Patient Registration Clerk
Yukon Kuskokwim Health
Managed difficult situations involving upset or frustrated patients with empathy and professionalism, ultimately resolving issues effectively.
Enhanced patient experience through friendly interactions and efficient service during registration.
Collaborated with medical staff to ensure timely and accurate communication of patient information for optimal care delivery.
Created an environment of teamwork among colleagues by offering support and assistance when needed, fostering positive working relationships.
Intensive Needs Aide
Lower Kuskokwim School District
Bethel, AK
08.2024 - 04.2025
Developed visual supports such as social stories or schedules that helped structure daily routines and reduced anxiety for students with intensive needs.
Coordinated with outside service providers to ensure continuity of care between school programs and community-based supports.
Assisted in collecting data on student performance, allowing educators to make informed decisions about instructional strategies and interventions.
Increased student independence by teaching self-advocacy skills, empowering them to take ownership of their educational journey.
Supported students'' emotional well-being by building strong relationships, promoting self-awareness, and teaching coping strategies for challenging situations.
Supervised students during non-instructional times, ensuring a safe and secure environment during transitions, lunch, recess, or other breaks.
Monitored student behavior and implemented appropriate strategies to maintain a safe and orderly classroom environment.
Medicaid Specialist
Alaska Native Medical Center
Bethel, AK
07.2020 - 10.2020
Participated in continuing education opportunities to stay abreast of industry trends and policy changes relevant to the Medicaid Specialist role.
Conducted comprehensive client interviews to gather necessary information for accurate program eligibility determination.
Prevented potential overpayments or underpayments by reconciling discrepancies uncovered during routine reviews or investigations.
Contributed to departmental goals by consistently meeting or surpassing individual productivity targets and deadlines.
Streamlined communication between departments by establishing clear channels of contact, resulting in improved workflow efficiency.
Conducted regular audits of case files to ensure accuracy, completeness, and compliance with regulatory requirements.
Reduced errors in Medicaid eligibility determinations through thorough case analysis and accurate data entry.
Evaluated the effectiveness of current processes, recommending improvements to enhance efficiency and quality of service delivery within the department.
Provided exceptional customer service to Medicaid applicants, addressing inquiries and troubleshooting issues as they arose.
Assisted with policy development and implementation, ensuring alignment with state and federal regulations for Medicaid programs.
Resolved complex cases requiring special attention or escalated intervention, demonstrating problem-solving abilities under pressure.
Collaborated with healthcare providers to ensure timely submission of required documentation for patient claims.
Maintained up-to-date knowledge of federal and state regulations, adapting processes accordingly for compliance purposes.
Interpreted complex regulations and guidelines, ensuring accurate application of Medicaid policies for each case.
Developed strong relationships with community partners, facilitating referrals and collaboration for optimal client outcomes.