CHERISE KOWNSLAR
Rosemount,MN
Summary
Dynamic Salon Manager and Stylist with a proven track record at Meraki Hair Lounge, excelling in staff management and customer service. Successfully enhanced client satisfaction through effective conflict resolution and innovative sales strategies, driving significant revenue growth. Adept at inventory management and budget oversight, fostering a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Salon Manager & Stylist
Meraki Hair Lounge
St. Paul, MN
09.2023 - Current
- Managed day-to-day salon operations, including scheduling, budgeting, inventory management, and coordinating with vendors to ensure timely product restocking.
- Led and mentored a team of stylists and support staff, fostering a collaborative and customer-focused environment.
- Ensured compliance with health, safety, and sanitation standards to maintain a clean and welcoming salon environment.
- Trained staff on the latest styling techniques, product knowledge, and customer service best practices.
Front Desk Administrator
Discovery Chiropractic
Minneapolis, MN
01.2024 - Current
- Handled incoming calls, answered inquiries, and provided information about clinic services and procedures.
- Scheduled appointments for clients based on availability of staff.
- Performed data entry into various computer systems accurately and efficiently.
- Confirming patient information, working with insurance companies to provide accurate documentation, and handling all patient information with discretion and confidentiality.
Hair Stylist
Tease Salon MN
West St. Paul, MN
06.2023 - 11.2023
- Built a loyal client base through one-on-one consultations and personalized customer care.
- Tracked product inventory and managed an educational social media.
- Upsold additional services when appropriate to increase sales volume.
Assistant Salon Manager
LifeSpa and Salon
Eden Prarie, MN
01.2015 - 01.2017
- Assisted in managing daily operations of the salon including staffing, customer service, and inventory control.
- Conducted comprehensive software training for team members on scheduling and point-of-sale systems.
- Developed and implemented an updated training manual for front desk operations, improving staff onboarding efficiency.
- Formulated and executed strategic marketing initiatives that increased product sales and client acquisition for the Salon and Spa division.
- Monitored and managed the departmental budget, ensuring fiscal responsibility while meeting business objectives.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Education
Licensed Hair Stylist -
MINNESOTA SCHOOL OF BEAUTY
MN07.2020
Skills
- Staff management
- Inventory management
- Customer service
- Sales strategies
- Health regulations
- Conflict resolution
- Product knowledge
- Budget management
- Data entry
- Communication skills
- Effective multitasking
- Task prioritization
- Problem-solving abilities
Timeline
Front Desk Administrator
Discovery Chiropractic
01.2024 - Current
Salon Manager & Stylist
Meraki Hair Lounge
09.2023 - Current
Hair Stylist
Tease Salon MN
06.2023 - 11.2023
Assistant Salon Manager
LifeSpa and Salon
01.2015 - 01.2017
Licensed Hair Stylist -
MINNESOTA SCHOOL OF BEAUTY
Similar Profiles
Gabrielle BarkanicGabrielle Barkanic
Receptionist at Meraki Hair StudioReceptionist at Meraki Hair Studio
Miriah DavisMiriah Davis
Salon Owner/Operator at Meraki Hair Company LLCSalon Owner/Operator at Meraki Hair Company LLC
Christian BishopChristian Bishop
Manager at Meraki Hair StudioManager at Meraki Hair Studio
Aiden KennedyAiden Kennedy
Sandwich Artist at Erberts and GerbertsSandwich Artist at Erberts and Gerberts
Katie PerezKatie Perez
Cashier at El Huarache MexicanoCashier at El Huarache Mexicano