Chelsea Berry
Indianapolis,IN
Summary
Experienced individual in sales and customer service, skilled at overcoming challenges. Possesses strong problem-solving abilities and a proactive attitude towards new tasks. Acknowledged for adaptability, creativity, and a results-oriented mindset. Committed to making significant contributions and advancing organizational goals. Organized and reliable candidate with a successful track record of managing multiple priorities and maintaining a positive attitude. Willing to take on additional responsibilities to achieve team goals.
Overview
8
8
years of professional experience
Work History
Salon Manager & Stylist
Lux Lab Hair + Body
01.2023 - 07.2024
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Handled employee scheduling and coverage needs during business hours.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Bartender
Bar Louie
09.2022 - 08.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Bartender
The District Tap
01.2021 - 01.2022
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Mortgage Loan Closer
Guaranteed Rate
03.2020 - 01.2021
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Prepared all paperwork for loan package and arranged final closing meeting.
- Pleasantly answered questions from customers, typically returning calls within 2 hours.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Communicated closely with inter-company staff members to promote quick and effective loan workflow.
Mortgage Loan Closer
MJW Financial
01.2019 - 03.2020
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Prepared all paperwork for loan package and arranged final closing meeting.
- Communicated closely with inter-company staff members to promote quick and effective loan workflow.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Stylist
Bobby Cooper Salon
11.2018 - 01.2019
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
Makeup Consultant
Sephora
01.2017 - 01.2019
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Applied makeup in accordance with clothing style.
- Scheduled onsite and offsite makeup appointments for clientele.
- Conducted consultations to understand client's desired look.
- Demonstrated and explained use of different beauty products to educate customers.
- Increased revenue through effective customer service and inventory management.
Education
Cosmetology
Aveda Fredric's Instutute
11.2019
Skills
- Suggestive Selling
- Employee Development
- Perform well in high-demand, fast-paced environments
- Appointment scheduling
- Loss prevention
- Health and safety regulations
- Communication skills
- Hospitality environment
- Promotional event coordination
- Customer Service
- Sales expertise
- Inventory controls
Timeline
Salon Manager & Stylist
Lux Lab Hair + Body
01.2023 - 07.2024
Bartender
Bar Louie
09.2022 - 08.2024
Bartender
The District Tap
01.2021 - 01.2022
Mortgage Loan Closer
Guaranteed Rate
03.2020 - 01.2021
Mortgage Loan Closer
MJW Financial
01.2019 - 03.2020
Stylist
Bobby Cooper Salon
11.2018 - 01.2019
Makeup Consultant
Sephora
01.2017 - 01.2019
Cosmetology
Aveda Fredric's Instutute
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