CHERISH KENT
La Crosse,WI
Summary
Compassionate, hardworking and reliable candidate devoted to patient success. Tireless advocate with excellent case management and resource coordination abilities. Ready to take on challenges using problem-solving and task prioritizing skills to help the team succeed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Coach
Inclusa
La Crosse, Wisconsin
11.2025 - Current
- Provided crisis intervention support to clients facing immediate challenges.
- Assessed client needs through interviews and case evaluations to tailor support strategies.
- Coordinated referrals to community resources and support services to enhance client access to necessary support.
- Documented case notes and maintained accurate client records to ensure compliance and continuity of care.
Social Worker
Gundersen Health System
La Crosse
06.2019 - 10.2025
- Conducted interviews with residents and families to gather social history and assess service needs, facilitating tailored support.
- Advocated for clients to secure essential services and support, enhancing their access to care and resources.
- Established relationships with community organizations to create a network of support.
- Collaborated with multidisciplinary teams to coordinate patient discharge planning, ensuring compliance with medical/legal standards and providing resources to allied and administrative staff.
- Ensure timely and accurate documentation via Epic.
- Continued education and growth in the areas of mental health, hospice, home health, rehab, IV antibiotics, wound care and Medicare guidelines.
Behavioral Health Specialist
Gundersen Health System
La Crosse
06.2017 - 06.2019
- Co-chaired inpatient Trauma Informed Care Committee, providing education to enhance competencies of behavioral health staff.
- Prepared and administer groups related to mental health recovery, wellness and self-care.
- Empowered patients to advocate for their mental health needs post-discharge, facilitating smoother transitions into community care.
- Counseled clients on stress management techniques, fostering resilience through mindfulness meditation, journaling, and deep breathing exercises.
- Provide supportive contacts to patients, as well as collaborate with nursing staff to effectively meet patient needs.
- Attended weekly team meetings to discuss cases and collaborate on strategies for client success.
- Works in collaboration with a team of providers, nurses, social workers and program staff in an inpatient behavioral health setting.
Social Worker
Jackson County
Black River Falls
01.2016 - 03.2017
- Provided crisis intervention services to individuals in need.
- Conducted assessments of clients' mental health needs and developed individualized treatment plans.
- Documented assessments, service plans, meetings, and treatments while maintaining comprehensive client records.
- Provided case management services, coordinating assistance for individuals and families in need.
- Developed and maintained effective relationships with clients, families, and other professionals.
- Interviewed residents and families to gather social history and identify service needs.
- Experience in multiple behavioral health state programs such as Children's Long Term Services (CLTS), Comprehensive Community Services (CCS), and Coordinated Services Team (CST)
Education
Bachelor of Science - Social Work
Viterbo University
05-2014
Skills
- Client Needs Assessment
- Crisis Assessment
- Safety Planning
- Treatment Planning
- Case Management
- Resource Navigation
- Client Advocacy
Certification
Social Work
References
References available upon request
Timeline
Care Coach
Inclusa
11.2025 - Current
Social Worker
Gundersen Health System
06.2019 - 10.2025
Behavioral Health Specialist
Gundersen Health System
06.2017 - 06.2019
Social Worker
Jackson County
01.2016 - 03.2017
Bachelor of Science - Social Work
Viterbo University