Cherish Remillard
Waterford,NY
Summary
Highly motivated and committed Advanced Medical Support Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Language
14
14
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Affairs Medical Center
01.2024 - Current
- Managed patient scheduling and appointment coordination, ensuring effective use of clinic resources.
- Facilitated communication between veterans and healthcare providers to enhance patient experience.
- Maintained accurate medical records and documentation in compliance with regulatory standards.
- Develops and identifies goals and action plans
Partner
Stewarts Shop
08.2021 - Current
- Customer Service
- Auditing
- Cooking
- Coding/Checking to make sure everything is in code, and no product is expired.
- Ordering product for the shop
- Cleanliness
- Cash Checks/Deposits
- (Hours: 3am-11am M-T, Fridays: 3am-7am 36 hours per week)
Stay at Home Mother
05.2018 - 08.2021
- Cooking
- Cleaning
- Paying Bills
- Grocery Shopping and shopping for other household items
- Diapering
- Teaching age-appropriate skills needed for children to reach their milestones.
- Making doctor appointments
- Took on Temporary position remotely in Feb. 2021 to provide some income for household before giving birth to my second child.
Covid Shot Scheduler (Temporary Position-Remote)
Maximus
02.2021 - 04.2021
- Scheduling Covid Shots throughout multiple locations.
- Rescheduling and cancelling appointments
- Zoom Chats
- Good customer service
- Worked on Microsoft Teams and Oracle
- (Hours: 7:30am-3:30pm M-F 40 hours per week)
Physician Scheduling Coordinator
Capital Cardiology Associates
07.2017 - 05.2018
- Communication with Physicians to accurately schedule them at the appropriate locations. (Hospitals/ In office)
- Scheduling patients with Physicians
- Communicating through email or in person with Physicians for requested time off or scheduling changes.
- Appropriately handling scheduling conflicts
- (Hours: 7:00am-3:30pm M-F 40 Hours per week)
Maternity Leave
04.2017 - 07.2017
Transfer Center
03.2016 - 04.2017
- Communicating with hospitals to transfer patients to and from hospital locations
- Scheduling patients with nurses to schedule procedures
- Verifying scheduling times and locations for patient's procedures.
- Organized faxes and paperwork coming through for nurses.
- (Hours: 8-4:30 M-F 40 hours per week)
Receptionist
03.2014 - 03.2016
- Checking in patients for appointments
- Rescheduling patients due to physician schedule changes.
- Answered incoming phone calls and made outgoing calls for appointment changes and new patient appointments.
- (Hours: 8:00am-4:30pm M-F 40 hours per week)
Head Teacher
Stepping Stones 2
12.2013 - 03.2014
- Lesson Plans
- Baby Sign language
- Feeding and Diapering Babies
- Parent/ Teacher Conferences
- Attendance
- Walks and activities
- Shopping/Purchasing classroom supplies with Daycare Budget Money given.
- (Hours: 8:00am-5:00pm M-F 40 hours per week)
Infant Teacher
Rensselaer Family Resource Center
08.2012 - 12.2013
- Lesson Plans
- Home visits
- Baby Sign language
- Feeding and Diapering Babies
- Parent/ Teacher Conferences
- Attendance
- Walks and activities
- Shopping/Purchasing classroom supplies with Daycare Budget Money given.
- (Hours: 7:30am-3:30pm 40 Hours per week)
Education
Early Childhood Education -
Hudson Valley Community College
06-2012
Skills
- Customer Service
- Organization
- Patience
- Multi-tasking
- Quick Learner
- Conflict resolution techniques
- Patient communication
- HIPAA compliance
- Continuous learning mindset
- Patient scheduling
- Patient care coordination
- Patient appointment management
- Strong communication
- Reliable team player
- Developed and Analyzed Project Plan ( Yellow Belt Project)
Accomplishments
- Received Certificate of Completion in the Virtual Aspiring Supervisors Program
- Certified Yellow Belt-continue to monitor outcomes for sustainment
- Helped implement the VETEXT tool within community Care
LANGUAGE
English
Timeline
Advanced Medical Support Assistant
Veterans Affairs Medical Center
01.2024 - Current
Partner
Stewarts Shop
08.2021 - Current
Covid Shot Scheduler (Temporary Position-Remote)
Maximus
02.2021 - 04.2021
Stay at Home Mother
05.2018 - 08.2021
Physician Scheduling Coordinator
Capital Cardiology Associates
07.2017 - 05.2018
Maternity Leave
04.2017 - 07.2017
Transfer Center
03.2016 - 04.2017
Receptionist
03.2014 - 03.2016
Head Teacher
Stepping Stones 2
12.2013 - 03.2014
Infant Teacher
Rensselaer Family Resource Center
08.2012 - 12.2013
Early Childhood Education -
Hudson Valley Community College