Chermaine St. Clair
St. George ,Grenada
Summary
Dedicated office administrator with over 16 years of experience in customer service and appointment scheduling. Known for organizing successful events and managing administrative tasks that support seamless operations and enhance customer-staff communication.
Overview
23
23
years of professional experience
Work History
Secretary
St. George's University
St. George, Grenada
02.2006 - 02.2022
- Coordinated schedules for faculty and staff to streamline communication.
- Organized events and meetings, overseeing logistics for successful execution.
- Maintained accurate records of student files and administrative documents to support operations.
- Delivered customer service support at front desk for students, faculty, and visitors, ensuring a welcoming environment.
Receptionist Administrator
Ocean Calls Grenada
St. George, Grenada
04.2000 - 09.2004
- Managed front desk operations and greeted visitors at Ocean Calls Grenada.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Scheduled appointments and coordinated meetings for staff and clients.
- Ensured a clean and organized reception area for guests and staff.
- Responded promptly to emails from customers and other departments within the organization.
- Performed data entry and other administrative tasks to support departments.
Secretary's Assistant
R.E Walker & Co. Ltd, Hardware Division
St. George, Grenada
10.1998 - 01.2000
- Facilitated correspondence and communication between clients and internal departments, ensuring timely information flow.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained filing systems to ensure easy access to important documents and records.
- Organized files and developed spreadsheets, ensuring efficient retrieval of documents while maintaining a tidy front desk and reception area.
- Coordinated office supplies inventory, ensuring availability of necessary materials to support daily operations in hardware division.
- Supported project management tasks by tracking deadlines and deliverables for team members.
Education
CVQ - Business Administration And Front Office
CDACT
St. George03-2019
High School Diploma -
St. Joseph's Convent
St. Andrew07-1998
Skills
- Records management
- Meeting logistics
- Office administration
- Appointment scheduling
- Customer service
- Record keeping
- Microsoft Office
- Time management
- Verbal and written communication
Timeline
Secretary
St. George's University
02.2006 - 02.2022
Receptionist Administrator
Ocean Calls Grenada
04.2000 - 09.2004
Secretary's Assistant
R.E Walker & Co. Ltd, Hardware Division
10.1998 - 01.2000
CVQ - Business Administration And Front Office
CDACT
High School Diploma -
St. Joseph's Convent