Cherokee Gonzales
Pueblo,CO
Summary
Proven professional with a track record of enhancing patient and customer experiences. Skilled in medical terminology and problem-solving, and adept at improving operational efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
CSR Supervisor
Interim HealthCare
08.2024 - 08.2025
- Oversaw daily operations of scheduling team, ensuring adherence to company standards.
- Processed payroll for 200+ employees, ensuring timely and accurate compensation.
Front Office Assistant
Park View Health Center
05.2023 - 04.2024
- Greeted visitors and customers and Coordinated master schedule by booking and rescheduling appointments
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Medical Support Partner
Pueblo Community Health Center
08.2022 - 05.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
PSW
Visiting Angels Home Health Care
02.2020 - 08.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented residents’ mental status, sleep, and eating patterns in medical record books.
Education
HS Diploma - undefined
Pueblo South High
Pueblo, CO05.2014
Skills
- Listening Skills
- File Organization
- Problem-solving skills
- Time Management
- Administrative Skills
- Scheduling and calendar management
Timeline
CSR Supervisor
Interim HealthCare
08.2024 - 08.2025
Front Office Assistant
Park View Health Center
05.2023 - 04.2024
Medical Support Partner
Pueblo Community Health Center
08.2022 - 05.2023
PSW
Visiting Angels Home Health Care
02.2020 - 08.2022
HS Diploma - undefined
Pueblo South High