Abigale Laitinen
milwaukee,Wisconsin
Summary
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Related experience, including measuring and cutting materials, operating equipment, and following work instructions. Future plans to attend school for a Metal Fabrication/Welding Degree.
Overview
2
2
years of professional experience
Work History
CSR Supervisor
Pick N Save
Brookfield, WI
02.2024 - Current
- Monitored customer service team's daily activities and provided feedback.
- Assisted with resolving escalated customer service complaints.
- Provided guidance on responding to customer inquiries in a timely manner.
- Ensured compliance with all relevant laws, regulations, and standards of practice.
- Trained new employees on departmental processes, protocols, and procedures.
- Worked closely with other departments such as sales, marketing and IT teams for better coordination and improved services for customers.
- Answered phone calls and responded to questions and concerns.
Assembly Line Production Worker
Dynatect
New Berlin, WI
01.2023 - 01.2024
- Assembled components according to established procedures and safety protocols.
- Followed detailed instructions on blueprints and schematics during assembly processes.
- Communicated effectively with team members regarding production goals and objectives.
- Identified defective parts or items needing rework during inspections.
- Boxed, labeled and moved items to keep production lines moving swiftly.
Education
High School Diploma -
Mukwonago High School
Mukwonago, WI06-2024
Skills
- Manufacturing
- Metal Manufacturing
- Gas Metal Arc Welding
- Grinders
- Fabrication
- Stick Welding
- Weld inspections
- Blueprints
- Personal Protective Equipment
- MIG welding
- Critical Thinking
- Order Fulfillment
- Adaptive team player
- Active Listening
- Customer Relations
Timeline
CSR Supervisor
Pick N Save
02.2024 - Current
Assembly Line Production Worker
Dynatect
01.2023 - 01.2024
High School Diploma -
Mukwonago High School